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November 2023 by Ray J.
I love Freddies. I"ve been shopping there for 30 years. The checkers are "out of this world friendly". Store employees are helpful. But, they carry most everything, and at lower prices that many others. And, a shout out to the check-out Queen, Deena. Always, always, always nice and helpful.
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September 2023 by Agent 1.
Went in to withdraw bottle drop funds from kiosk. Kiosk printed my CASH voucher . I took it to Marvin (csr) and he panicked because the amount was 84.75. He started calling security, managers, and other co-workers as if I had violated a rule. Well Marvin is black so he automatically assumed I was black and i was doing something illegal. After 5 minutes of being treated as if my voucher was counterfeit and after 4 phone calls he cashed it. How sad that blacks turn on Indians. The whole experience was discriminatory.Managers Andrea and Melody stated" they're have been a lot of counterfeit bottle drop vouchers that Freddy's recieving". See pics
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July 2023 by M S.
Today I'm in Portland with my girlfriend Amber and our friend Jeff for the STP bike ride and after dinner we went to Fred Meyer in downtown Portland.As we were walking out it was Jeff, Amber, myself and one other gentleman. The other gentleman, like myself is a person of color.Right as we get to the exit, the security guard literally jumps in front of me, and says, "I need to see your receipt, and yours." Yours being the aforementioned person of color waking out with us. Mind you he let Jeff walk by, didn't ask Amber for her receipt and she was on my right, closer to the security guard.He literally had to step in front of her cutting her way off to put a hand in front of my chest to demand to see my receipt.My response was to ask him, "Sure, if you don't mind telling me why the only 2 people you asked for a receipt are the people of color.His response, "What was that?"You should've seen the look on his face. It wasn't chagrin or the least but apologetic. Rather it was one of total surprise that I would have the "gall" to call him out. The smug bastard.What a blatantly racist asshole. We were in a group of 4 people all within 2 to 3 feet of one another. And it would be one thing entirely if he were asking to see the receipts if everyone exiting the store. But he wasn't. He literally went out of the way to ask, only Filipino and the black man for their receipt s.It's been a few years since I've wanted to hit someone. But it's entirely frustrating & infuriating that as model minorities we're still expected to put up with that type of micro aggressions.
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July 2023 by Sondra P.
Service: I'm a long time Fred Meyer customer, even worked at Fred Meyer through high school and university. I have noted several changes of policy and service levels since Kroger bought out Fred Meyer. The older I get, the less I get any kind of respect for my age or level of disability. At 61 years old, I was confronted by an employee of the Stadium store on my last visit of June 6, 2023, in place of the 'store director' who I asked to see and who was on a conference call. I have been harassed and given grief at this store multiple times while having to wait for my local transit's disabled shuttle. I have been forced to move, told I can't loiter and treated like dirt with my walker full of purchases made at this store. Today was the final straw. Being disabled, my phone is my lifeline to help or aid. I complied with the first demand made by the security guard that I move from my place leaning against the side of the building sitting on the ground next to my loaded walker, into the sunlight on the edge of the street having to stand to wait. All of the benches the stores used to have as a courtesy for the elderly and disabled have disappeared. The lack of being able to sit and rest as well as the movement into direct sunlight was causing an increase in my pain levels and risk of passing out as well as getting me sunburned. I take meds that increase my already awful sun sensitivity! I then moved into the lobby to take shelter. Where I have waited before. I got the same security guard, the Fred Meyer man sent from the store manager and an ADDITIONAL security guard, (3 in-shape younger men to intimidate a 61 yo disabled woman? Really?) I commented on their ridiculous tactics, was told I couldn't plug in my phone... even when I expressed I was DISABLED AND WAITING FOR A DISABLED ASSISTANCE LIFT ride from our transit system and my phone could use a charge. I let them know that their disrespect in approaching me and repeatedly harassing me was not appreciated or appropriate. I was then asked if the young man had been disrespectful in his language. I was too intimidated and overwhelmed to answer, but I can let you know that 3 men approaching a 61 yo woman are intimidating and of COURSE I felt disrespected. Treated like an awful human who had no reason to be there and buy groceries. Ambience: In the last 1/2 hour of standing at the curb and waiting for my transit I watched the three of them get into altercations with many people on the sidewalk. Even going so far as to yell and exchange insults with them. No more shopping at these stores. (One month and ongoing!) Their prices aren't better than other stores, the management here is rude and their simply truth and organic products are sub par. I wish they had kept their nasty and disrespectful policies in the other Kroger stores In the midwest! No need to worry about people wanting to continue to spend money when they can't feel safe from your policies even pausing outside your store. I truly hope that none of you are ever sight and mobility impaired and have to receive the 'benefits' of your policies to 'keep you safe.' Oh, being told that I could go sit at Dutch Bros coffee across the street where I could plug in my phone took the cake! As if I would bother to wait here if I didn't need to stay in sight for my ride. I'm only one customer, but I sincerely hope that others are not getting the same experience. After the anxiety attack and crying jag I ended up subjecting my poor driver to, I decided that submitting to this kind of thing just to get only some of my groceries isn't worth it.
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December 2022 by M J.
Getting worse. Horrible shopping experience. And DON'T use the rest room. This store continues its downhill journey.
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September 2022 by bad b.
Live downtown for 10 years, four in the pearl six in goose hollow. Stadium Freddy's might as well be psycho Safeway on 10th and Jefferson cuz that's where they're at. Not safe in the garage not safe by The doors. Just got threatened by some punk a** kids in a handicap spot in the garage when I'm crippled in my friend has a broken leg. He and his friend were parked in the last handicap spot with no handicap plaque. Call customer service. Another joke because they're used to that. Not going in there let my friend out by the front door with her broken leg scooter, hope for the best. Seriously 12:00 noon this is the kind of thing you have to be afraid of going to the grocery store thanks Portland .
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August 2022 by Lorean M.
Fred Meyers. Better than Safeway and Winco is just too far away for convenience. I grew up going to Fred's, I like what they have to offer but come check out time it's always a slap in the face. I feel bad for their workers.
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July 2022 by Isaac M.
I usually like Fred Meyer but not this one, the selection of food and goods is lacking at this location. The only reason to go here is for the rooftop patio but they won't let anyone up there anymore. Also... they don't clean their bathrooms avoid at all costs!
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July 2022 by Christopher P.
I've been a loyal and happy Stadium Fred Meyer customer since 1984, but about two years ago I began to notice a shift in employee attitude, and not in a good way. The quality customer service I'd become accustomed to, pretty much disappeared. I'm still fine with Fred Meyer prices and selection, but because of the regular negative interactions with employees, I started transitioning my shopping to the other NW Portland stores. (Fred Meyer should take customer service lessons from Trader Joe's). I'm still happy with the service I receive from the F.M. pharmacy, but not so much from the other areas of the store, especially the often short-tempered clerks at the self checkout stations.
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June 2022 by Rachelle R.
We love to shop here. It is the closest to where we are which is nice. The produce selection is vast and the vegan options are plentiful. The cosmetics section is also very large which I appreciate when I run low on something. However I will say the bathrooms are never stocked with toilet paper, the stall doors don't always work, and it's pretty dirty. I understand with such large traffic it's hard to maintain but it's probably better to go to another place nearby. There is always a slight bit of chaos here. Overall decent groceries.
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April 2022 by Alejandra A.
I honestly never write negative reviews unless warranted but I cannot emphasize enough how unpleasant this location is, worst customer service and their pick up order system is awful. the parking lot and one ways make it impossible to find a decent parking space
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February 2022 by Stephanie G.
This review is for the floral department. I have enjoyed this bouquet for 2 weeks. A lot longer than I ever expected to enjoy these flowers. Thank you hubs and Freddie's for the flowers. They are lovely!
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November 2021 by Colin M.
I've had it with this dump. Is it that hard for a single employee to just be moderately polite and at least kind of do their job? The last time I was in there, the woman who rang me out complained that I put cat litter on the belt because she'd have to lift it (or more correctly, slide it). Then after she scanned it she expected me to walk around my cart and go take it off the belt for her. Today, the guy who rang me out just decided to stop bagging my groceries about halfway through. Then I had to rush through bagging everything myself because he started ringing out the woman behind me and sending her groceries down the belt at me. I hate you, Fred Meyer.
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November 2021 by John F.
I had no idea the hours had changed and have never felt so disrespected as a customer in my lifetime! An employee allowed me to come back inside to retrieve my house keys and on the way out grabbed about 5 items as there were still about 20 people waiting in line. The employee pictured came up behind me, and turned off the self service register and when I asked to speak to a manager due to the fact that she refused to allow me to purchase my items, she told me to leave the premise and that the store was closed. She refused to let me purchase my items even though there were several customers still in the other lines and I was checking myself out in self service. To add insult to injury, of the five people ringing themselves in self checkout she chose to turn off my register first. I asked to speak with a manager, and she told me " I am the manager" then proceeded to flip me off on my way out and joke about it with her employees!!! I've been shopping at this location every couple days and it really is unfortunately that you have lost a customer should this serious issue be addressed. I own a large business and we purchase from here often. Thankfully I have had decent experience with upper management and I can garuntee you that this woman was a not a manager just based on her unprofessionalism. If management does not resolve this issue I will be posting the videos and pictures of woman flipping me off.
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September 2021 by P P.
I continue to be amazed Fred Meyer remains a viable business. Their nearly total lack of customer service is astounding and their prices are much higher than Winco, Grocery Outlet, etc., although still lower than the boutique stores like Zupan's, Market of Choice, etc. and somewhat higher than Trader Joe's. It appears Kroeger doesn't read reviews or observe the interactions or maybe just doesn't care. The problems began long before COVID, so the lack of available workers doesn't explain away their problems.