Restaurant Depot is a members-only wholesale cash and carry foodservice supplier, operating as a leading low-cost alternative by focusing on independent operators. It aims to be a one-stop shop for savings, selection, and service seven days a week. Reviews note that the staff, including those inside the refrigerator and in receiving, are often super friendly and helpful, assisting customers and drivers with unloading efficiently. Some drivers report being accommodated even when arriving early. However, there are consistent criticisms regarding pricing and checkout. Customers strongly advise checking receipts every time, as price tags on shelves may not match the system price, and cashiers sometimes charge for a whole case instead of a single package. The refund process for such errors can be inconvenient, taking 5-7 business days for a card refund. The store does not provide a monitor for customers to see charges during checkout. For truck drivers, there are specific logistical notes. It is recommended to have your company call ahead if arriving after 14:30. The area near the business has several homeless camps within a half mile, and the closest restroom is a long way away. While some interactions with staff can start off as rude, an apology and improved service have led to positive resolutions.
I have been coming to Restaurant Depot for over 12 years excellent customer service meet department 10 out of 10 meet manager, his name is Bennett very nice very smart very organize thank you Restaurant Depot ♥️
September 2025
The staff is so friendly and helpful. They need more carts, though.
May 2025
I was a little nervous after reading all those bad reviews. But I was lucky appt:06:00am checked in at 6 dot docked after 5 minutes out by 07:15 am. P.S you can park there overnight they have lot for 2-3 trucks.
