-
November 2024 by Frank gonzalez
Ive never had an issue ordered many times over the years, even if you dont like the owners attitude and customer service skills they have the best selection of track/fixed gear parts in the USA period no other US based shop beats them there a one stop shop
-
November 2024 by Edward Herrera
i don't care what reddit says, these guys rock.
-
July 2024 by Chris Nunez
Great products, seemingly impatient, agro customer service. Spent couple hundred bucks on some parts needed for new build, parts hard to find elsewhere so I came here. surprised my items weren't spit in or something for seemingly annoying whoever I was talking to through email. Anyway just leaving this review to spread the word that's already well spread about these guys customer service. Good luck asking questions over email, these gatekeepers seem to have low tolerance for doing their job. they obviously don't need your money with how popular they seem to be. if need parts suggest giving your money to someone else. smh. my last order. Good day
-
June 2024 by Adam Taylor
I searched the entire planet for a Nitto M18 front rack for a long time. I think Retrogression was the only bike shop that had one. Thank you for recognizing Memorial Day, and thanks for the smokin' deal!
-
June 2024 by Chaddrick Gaines
All of their bikes and the parts that go on them make my knees hurt, so I'm forced to blow through red lights and stop signs. I don't know why they don't sell bicycles with variable gears. It's not 1898 anymore.
-
March 2024 by Lionel L.
I found this place a few blocks from my house in SE PDX, and it's been great to live so close to the premier shop that sells, fixes, and upgrades specifically fixed gear / track bikes. I brought an old frame in that I have had since 2008, after my daily ride was stolen out of my building; and the guy there was super cool and helpful about selecting the right parts. Just a few days later, I picked up what seemed like a brand new ride, and it's been cherry to ride every day. Both the people working there were friendly and helpful, and they always have sludgy doom metal playing, which is nice. I'll definitely be back to Retrogression with my next bike build.
-
February 2024 by Marcelino Vásquez
So cool and the employees gave me free sticker !
-
February 2024 by Nick C.
Built my first fixie ordering all the parts from here, including the frame, and the tools. My favorite online retailer by far, customer service via email was great, they resolved my issues quick, shipping was fast, and everything was packaged perfectly. Their website makes it easy to pick out parts because their product descriptions not only list the specs, but tell you which parts are compatible with which.
-
January 2024 by Trash Panda
Once again Retrogression’s wonderful customer service took care of my ever revolving parts wants and needs . Thank you for the Bottom Bracket and the gold Titanium Bolts . My bike and I appreciate that there is such a good shop dedicated to fixed and single speed bicycles within reach . Thanks again and see you soon !
-
December 2023 by Logan Shelagowski
Edit: have shopped here, wicked fast shipping, arrived as intended. Good selection of parts. Banana candy commuter!Never shopped here, but I’m a fixed fan boy. 5/5 for spicy google maps content. Most bike shops are spineless and push whatever the Trek truck brings in, kudos to retro for upholding a standard.
-
November 2023 by Alex Caz
I'm not even kidding, these replies are the best thing I've seen all day. The malicious compliance and brutal honesty... man. I've been laughing forever. I work for a bank, so I get the frustration with clients who fail to read the fine print or have a problem with something so trivial it's not even worth their money and scummy behaviour.
5 stars for your replies, your smartassery, and the fact that one of you is a guy with long hair. Hot. Please tell me you resurrected him, or at least gave him severance in the afterlife. I think he deserves it. (Especially if he's the one writing the comments. I admire you, sir.)
-
November 2023 by Prince Mononoke
They had a handlebar no one else had outside of Japan. Ordered it Thursday, they shipped it out the same day. Received it Saturday. Can't beat that.
-
October 2023 by Cayden M
I’m a guy with long hair and I applaud this place for holding guys with long hair to a higher standard. Thank you for putting the long hair guy down but I request that you resurrect him immediately.
-
September 2023 by Princess
I have never shopped here but seeing how the owner responds to the customers I completely applaud. Not every customer is right and many are lazy and love to nag. They appear to be helpful and if you don’t like the facts then they tell you to kick rocks. That’s life. But you can’t say they haven’t been helpful. Kind enough to take the time to reply
-
September 2023 by Deliah Tracey
I'm not even kidding, these replies are the best thing I've seen all day. The malicious compliance and brutal honesty... man. I've been laughing forever. I work for a bank, so I get the frustration with clients who fail to read the fine print or have a problem with something so trivial it's not even worth their money and scummy behaviour.5 stars for your replies, your smartassery, and the fact that one of you is a guy with long hair. Hot. Please tell me you resurrected him, or at least gave him severance in the afterlife. I think he deserves it. (Especially if he's the one writing the comments. I admire you, sir.)
