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October 2023 by Nic Kendig
Great store! Great selection! Friendly and helpful staff! Everything you could want from a cigar shop
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June 2023 by Robin Pierce
Always the finest options for cigars. You can also buy empty cool cigar boxes. My husband made a 3 string guitar.
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January 2023 by Semaj Klausberg
i didn’t get name but the girl behind the counter today is absolutely the sweetest person. she was refreshing.
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March 2022 by Melissa Tepper
Great service and selection!
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November 2021 by Elliot Rydell
From the moment I walked in, I experienced a level of condescending, casual abuse which was shocking. I came in seeking advice about a new lighter, and they utterly refused to help besides offering to sell me another one. They told me it was broken when in reality it had been working just fine, the hole in the bhutane lighter needed to be turned. I smoke a pipe, bht when I looked at the pipe tobacco, she scoffed, made abusive comments about my youthful age (in greatest juxtaposition with herself). When I gave up on any expert advice (which turned out to require a pretty elementary knowledge of bhutane lighter anatomy), I only then turned my attention to the pipes. When I wanted to look at their clay pipes, they suggested they were too expensive for me. It just seemed to me like they were attempting to get me out as fast as possible to return to their maskless state of waged idleness. Really distasteful, especially in comparison to the alternative downtown location, which was leagues more civil and polite than this.
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October 2021 by ShinyPlatypus
Excellent pipe tobacco products and services!
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July 2021 by Mr Bill
Good selection, helpful friendly staff. They also have a 2nd location to sit down and have a smoke.
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June 2021 by Eman Leerton
Always closed.. makes it difficult to support them.
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May 2021 by Mark McCrary
Excellent spot to enjoy a smoke and the staff is extremely knowledgeable about the cigars and will provide you with what you are looking for.
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April 2021 by Malcolm Montero
All the staff is fantastic but I keep interacting with one particular man usually in a black leather vest who is the nicest and most helpful and cigar wise person I've dealt with anywhere. Favorite cigar shop, great price, and by far best service. Forever my favorite cigar shop.
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January 2021 by Marek Page
Great prices and service
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December 2020 by Andrew Holland
A lovely place. The service is nice.
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September 2020 by Michael Carver
As it was in the past, it is now (if not better). Pleasant and helpful staff. 125 years young.
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July 2020 by Magdalyn Lowe
Very knowledgeable and helpful staff. Large selection. I do not smoke myself, however it is a favorite of my father so I rely on others professional opinions. I appreciate the service I receive at Rich's Cigar Store, I highly recommend them.
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February 2020 by Chad Bybee
Very helpful employee
