-
March 2024 by Bodie P.
I absolutely love larisa and the guy werking the register. They are some of the best werkers around. Super fast and caring, just how I am when it comes to customer service. I will always love this rite aid for them.
-
January 2024 by Tyler King
It’s 10:26am on Christmas Eve and the pharmacy is closed because the pharmacist never showed up and the store has no idea what’s going on. Hire better employees! Unbelievable.
-
December 2023 by B L
Helpful associates and clean.
-
November 2023 by Arci R
I had my prescription switched from Walker rd Rite Aid to this location after having a not so great experience with the pharmacist and a huge delay in my refill. I spoke to Larissa(May have been Clarissa) the pharmacist and she was SO compassionate, understanding and helpful. My faith in humanity was restored just by how nice and helpful she was. Once my prescription was transferred it only took maybe 30 minutes to fill. Fast. Compassionate. Helpful. 10/10! I will be moving all my pharmacy needs to this location and drive the extra mile, no problem.
-
November 2023 by Angel xihe
I’ve never really leave reviews but it was a tough a situation and Pharmacist was so busy but still tried their best to help me out. Thank you!
-
September 2023 by Sadie Harkins
They keep putting my debit card in the pharmacy bag. Last month I accidently threw it away. So I had to get a new debit card. I know it's kind of my fault, but it happened again yesterday. So, no debit card again. I wish they would put in on the clip board like a normal person.
-
September 2023 by Sawyer P
Horribly understaffed pharmacy. They never pick up, are usually late to refill when you go in person, the drive thru is closed half the time, and it typically just seems very disorganized and unprofessional. I regularly run out of medication because they either do not pick up the phone when I need to refill, or have not refilled yet or are out of my meds when I show up in person when i schedule them to refill.I’ve been trying to call them for the past 3 days in a row with no response, which is what led me to finally leave this review. I’ve been having these issues for years, though.
-
September 2023 by Michelle Garcia
I called today to see if my diabetes medication was available yet to fill, the woman I spoke to was completely rude and abrupt. When I asked if it was available she snootily replied “nope”. I then asked if she knew when it might be available and she irritatedly told me she had no idea, the pharmacy runs the prescription daily and it’s not available.I take Ozempic, for diabetes, not for cosmetic purposes. I realize there has been a shortage, and it may take time to get it filled, but I do not need to deal with a rude pharmacist when I am just trying to advocate for myself and decide what to do if I cannot fill my Ozempic by the end of the week. Unfortunately the only way to find out of the medication is now available is to call the pharmacy.I have been coming to this pharmacy for a few years and they have a sign up saying “be kind we are short staffed” so I try to be kind, too bad patients don’t get the same courtesy when calling or visiting this pharmacy.
-
September 2023 by Ansley Fancher
Went at 7:10pm to try and get my child’s meds. Pharmacy not open, no signs, no explanation. I know staffing is short and all, but notice to repeat customers would be very helpful.
-
August 2023 by Kelli Carner
I usually don't do bad reviews but do yourself a favor and chose ANY other option. Even before covid they were slow, disorganized, no one seemed to enjoy their job, & didn't usually start filling new e-prescription until you show up even up to 2days after it was sent. Now I don't even trust them to be open on their posted hours after multiple occasions of showing up to have them closed early. I'm not sure where the dysfunction is but I feel bad for the staff that is trying. I work in healthcare and I get it that covid happened and staffing is bad. I've started trying to fill my prescriptions 2 weeks early, but they seem frustrated when they do fill it a timely fashion yet I don't show up immediately like I'm the one being difficult. On my 3rd day of them being out of a medication and unable to fill, they are still unable to transfer it to another Rite Aid store that does have the needed med because they are "waiting for the help desk to call back". Only viable recommendation came from the other Rite Aid that has the med is for me call the weekend on-call to have the prescription cancelled and sent back in. I'm done partaking in this medical waste that makes me the problem when I'm sick instead of being part of the team to help care for me. (After posting this, they did call the MD themselves and get a new Rx for the other store just in time to close. So I still can't pick it up until tomorrow, which I work).
-
August 2023 by Taylor Reed
Terrible service and I am very disappointed in the carelessness of the pharmacist. My prescription was sent in well in advance before I went to pick it up and it still wasn’t ready. I wasn’t even given a definitive answer on when it would be ready. And now I am falling days behind on my medication thanks to this pharmacist.
-
August 2023 by Kenneth E.
So tried of empty shelves. This is my fourth time departing this store without getting the basic items I wanted. Instead, I now shop Amazon or the Rite Aid on Walker. Just close this location instead of making it die a slow death. As you can read their bot replied. Same answer to several other unhappy consumer. This is what's wrong....they just don't care.
-
July 2023 by Harriet Linville
Rite Aid at Peterkort Towne Square provides excellent professional products and service. The pharmacists have gone out of their way to help.
-
July 2023 by Maryam Richardson
Wait time to pickup prescription has got worse, no matter what time of the day.Use to be great not anymore.
-
July 2023 by Christina Chen
I needed a passport photo that has a different specific requirement from the US passport. Store associate Randy took the picture and made sure the printout meets the requirement.
