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March 2024 by Amanda S.
Aysha was so awesome! You can tell that she loves her job and she really cares about getting you the best pair of shoes. She was super thorough in assessing how I walk on the treadmill, my arches and Achilles flexibility! She's a great listener and even helped me realized that I was actually wearing the wrong size shoe this whole time. 10/10 would recommend.
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January 2024 by Jonathan S.
I finally made the walk up to RRS after a few years of half-committed running and I am so glad that I stopped by. Aysha immediately welcomed me to the store, and gave me a quick summary of what I should be looking for here. We got started right away with the movement exercises on the treadmill to log my running and walking movement at foot and leg level. After some analysis, we were able to setup a few custom insoles to help me on my next running adventures. Aysha was very kind and explanatory throughout the experience, and I am thrilled with the results of the insoles. We also learned more about the types of runners or gym shoes that I should be using, and I was definitely surprised to have been ill fitted elsewhere... (looking at you, ON). Aysha did a great job and I left the store with a new pair of gym shoes, insoles, and a smile. I will definitely be back. This team seems great.
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December 2023 by Peter Brown
Lio sized my son and was completely honest with me that they didn’t have the size we needed, no upselling or pushing at all. Which means we come back for the custom insole.Thanks for making this easy.
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December 2023 by christopher giblin
Road runner sports. I just want say thank you. You have such an awesome return policy. Your staffs are awesome. I love my 3 running shoes I purchased from you guys a week ago.Having the right fitment and the right shoes now i can run longer and faster without aches and worries. I Can't wait to shop again. Thank you.
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December 2023 by jake buhlmann buhlmann
Madison R helped me out and was amazing. She’s super nice and her awesome personality really made my shopping experience!
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December 2023 by Alex W.
Wanted to check into the yelp page to do the 10% off promotion offer that was showing on the yelp page but when I asked the guy at the front desk that was checking me out he said he had no idea what that was or how to apply the promotion. How does an employee not know the promotion they are running? Very disappointed with the customer service here and hope the employees get a training on the current promotions. Ended up paying the original price but was disappointed as I had came in for the promotion discount.
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November 2023 by Barb Clark
Great location, ample parking, clean and safe facility, wide variety of products, excellent staff.
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October 2023 by Tommy Leng
This is for the RoadRunner store in Portland Oregon, Uptown Shopping Center, OR 97210. The store was great, I was in town for the PDX Marathon, walked from the Oregon Convention Center to buy running gels for fuel before the marathon race. I first needed to use the restroom because I had walked over 2.5 miles to get there and they were kind enough to let me use it, awesome, then I was looking to buy some race gels. I was checking out with Aysha because she was really nice to me and she even looked at my account and helped me with my VIP membership account was able to see that I qualified for a free upgrade which was great. I hope to make another visit to PDX again, buy my next pair of shoes. Thank you Aysha for the assist.
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October 2023 by Taeleng M.
Aysha who are you? Because you are the nicest girl that I have met since visiting Portland. Aysha helped me out before my marathon her service to me was really cool and she even discovered that I had an upgrade from a basic VIP to the next one up, which is a game changer adding value to the shopping experience. I was able to get Race gels before the 2023 PDX marathon. Ambiance is pretty relaxing and the quality of products they have there are excellent. I hope to buy my next pair of shoes there when I make another visit out there. Thank you Aysha!!!
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September 2023 by Jay A.
Friendly ,y staff, extremely helpful and quick to help. Acknowledged within seconds of entering and had a personal shopping experience with Aysha, able to fit me and my friend as well as give great recommendations for our running concerns.
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September 2023 by Rhonda Watkins
Niccari helped me and he was the best! He helped me choose the best shoe for me and was very professional and personable! Great experience!
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August 2023 by Beth Pixton
Elizabeth was so helpful in finding the best fitted walking shoe for me today! Excellent customer service.
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June 2023 by Karen Kern
Best customer service! I'm picky about my shoes and once I get a brand and style I stick with it, but sometimes a new version is developed that doesn't work. Road Runner associates are so patient and will bring shoe after shoe until I find one I like. Plus they have tons of clothes and accessories and will fit you for custom insoles. All around great store.
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May 2023 by CW
After the negative experience at a retail store, about which I posted a review, the customer relations staff responded quickly and favorably. We discussed what had happened, and they listened with attention. Then they offered to reimburse me the difference in price that I felt I had been unfairly charged, which I gratefully accepted. Thank you, Roadrunner, for your generous and respectful resolution.
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May 2023 by Sathish DV
Very unique collection of running shoes which never fails your expectations and a huge time saver. The representative at Portland location gave nice suggestions that helped me to make a decision real quick to find the best fit.
