Tonkin Mazda of Portland provides a smooth and satisfying car buying and ownership experience. Many customers report this was the best and easiest car buying experience they have ever had. The process from shopping to financing is described as going very well, with customers feeling they got a good price without pressure. The sales team, including specific staff members, receives praise for being knowledgeable, professional, friendly, and kind. They offer constant communication, answer all questions, listen to particular needs without being pushy, and help customers find the vehicle that fits them. The finance team is also noted as great to work with, making the process easy and even entertaining. The service department earns an exceptional rating, with one customer reporting an 11/10 experience. The team is characterized by friendly, smiling faces who listen to all needs. While most feedback is highly positive, one customer noted a desire for more detailed purchase paperwork. Overall, experiences are highly recommended, with customers stating they will definitely return and share their positive experiences with others.
Rafael was not pushy at all as a salesperson and was super knowledgeable about the car we were looking at. It was a pleasant experience considering how stressful buying a new car can be.
September 2026
We had a great experience buying from this dealership. They moved quickly and didn’t jerk us around. We also felt respected and acknowledged.
August 2026
You made it easy to make my purchase and was so kind!