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December 2023 by Meralda Harris
The place is a little small and not that many people work here
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December 2023 by Marycriss Palacios
APPALLING. I ordered glasses for my son and they were bad on one side and they never fixed it, then I ordered others, I waited more than a month for them to arrive and they are always saying let's call you and they never called.
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October 2023 by V L.
The doctors are fine, but if you're looking to buy a pair of glasses (even with insurance), I'd highly suggest you look elsewhere. As someone had mentioned earlier, they charge an obscene amount for glasses due to all the "mandatory extras" that are added on. Even if the frames and basic lenses are well within what insurance would cover, the total can somehow add up to over $150 in fees and add-ons that they insist you need. I find this practice to be extremely dishonest and a borderline scam. Of course, there's always the choice to take your prescription and buy your glasses elsewhere (LITERALLY ANYWHERE would be cheaper without all the extra bs), but I can't help but notice that there are a lot of older clientele that come here who may not have the resources or know-how to do so...which is really unfortunate.
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September 2023 by Lizzie McCann
Our whole family of four has been going to Rose City Vision Care for four years now. We really like Dr. Tran and her staff. She is very professional and personable -- good with adults and children (including my shy kiddo). Good selection of frames at reasonable prices.
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May 2023 by Patrick Sieng
I appreciate the time and care that Dr. Tran and her staff provide. I highly recommend Rose City Vision Care to anyone looking for eye care services.
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January 2023 by zafar mansoor
Bad customer serviceInstead of fixing my prescription glasses which I bought last year from this store one of their employee gave me two differentaddresses of some other optical stores and told me to go there they might be able to fix it(my glasses only need one little screw).I am definitely not going to this place again.Below is the hand written address from employee.
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January 2022 by Michael N.
Loved the doctor but at checkout I was told that my insurance would cover 150 towards frames. I picked out a pair as close to the 150 as I could get but that's when Shannon came into the picture and set me down to explain that I would owe about 380 dollars. I declined the eye glasses. I was extremely embarrassed to do that but just could not afford that. Later when when I called my insurance I was told that insurance would cover the lenses minus a 25.00 copay so it's confusing why it was so much. Shannon offered no other options to ne so at this point I really feel like this is possible scamming to the patients. This was at the 45th and Sandy location
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January 2022 by Amanda Key
I spent a major amount on a pair of glasses and they are literally so big on my face that I can’t wear them like I would like to. Waste of my money. I took them in to get adjusted and the lady bent the ears back so bad. I tried them on before I bought them and they were not this wide on my face. Something went wrong when they worked on, I’m sure of it. Very disappointed.
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January 2021 by Ryan Burgeson
Dr. Tran was great! Very personable and informative. This is a small, no frills space, but they have everything you need and the support staff (Lucas & Maria today) were super nice and helpful. I'd definitely recommend them to anyone in the Montavilla neighborhood. I had a glasses & contacts appt and was in and out in just over an hour.
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January 2020 by Vera Nguyen
Such a charming little optical clinic. The doctor, Dr.Tran is so kind. While I was there I met a staff named Maria, they were both very welcoming. I had my routine eye exam done thoroughly. While I was at the office a saw many different families that spoke many languages. They can speak both Spanish and Vietnamese, in addition to English. And bring in trnaslators for Chinese, Russian, etc. families. She gives the children balloon animals after their check up. I highly recommend! It’s family and child friendly with a great selection of eye ware!
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January 2018 by Tammy J. Roberts
Great place! Nice selection of frames, they can even do allot of lab work there. Tinting, adjustments, repairs, great experience.
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January 2018 by Julia Knisley
I've always come here, they're very nice people. Love this place for sure.
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January 2017 by Monika elizondo
Dr. Chan is the best. I also think he has the best secretary
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January 2013 by dennis kleinhans
Runs a scam like so many other independent optometrists. Your forced to buy at least 2 boxes of lenses from them before you get a copy of your prescription. I've been a contact lens wearer for many years but they still want to send me off with a trial pair and have me come back in 3 days to see if they are working, at which time i have to buy at least 2 boxes of lenses from them and then recive my prescription paper. I found all this out during the exam when the doctor was looking on his wall for my particular lens. Thats when i said i dont want lenses, just the exam and my prescription. I hate this B.S. some eye doctors pull. The one in downtown milwaukie prescribed a lens i could only get from him. Talk about a scam. Your better off going to a big chain optometrist like vista optical in fred meyer or walmart vision center.
