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November 2023 by Ja'Nelle S.
Wasn't a good experience. I spent 6K here and after another mechanic looked at it, they said my vehicle still has issues that Sun's inspection didn't catch.
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November 2023 by Deva Apurna
This shop is GREAT for competent car repairs. The service managers are considerate, reasonable and listen to what your repair priorities are. And steer you to the most critical issues, if you need to stagger the repairs because of costs, as I do.
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November 2023 by Savannah Smith
I got my tires done here 2 weeks ago. After only a week one of my tires for a nail stuck in it and went flat. The team at Sun Auto was really helpful and replaced my tire for me without any hassle! I’ll definitely be back
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November 2023 by Ian Gray
Professional, friendly, no unwanted upsells, and clean. I saw their ‘oil change while you wait’ sign out front and stopped by. Took about one hour. I will bring them back my business when I’m next in the area. Time to get a couple fresh magazine subscriptions for the waiting room lol but otherwise 10/10. Good job Brett, and thank you to your crew.
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November 2023 by Chelsea K.
Terrible experience. Will never come back. I waited 2.5 hours for an oil change. I had a 50% off coupon and it still came out to $65. So a regular oil change is $130? Crazy! Also, they wanted me to do a diagnostic test for $140 about a noise and seemed genuinely concerned. On my drive home, the noise is worse and more frequent. Very frustrating experience. Oh also, one of the front desk guys was telling me how he doesn't agree that the American government should be giving Ukraine any money and that Ukraine should be solving their problems on their own. Unbelievable.
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November 2023 by Carl J.
I had a leaking tire so got in and less than one hour it was done without a charge.Definitely recommend to everyone to try for a service here. Not only because it was free of charge for me but the place treat you well from start to finish in a timely manner. It was super quick.Services: Tire rotations
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November 2023 by Debi Gable
Shout out to the guys at Sun Auto tire! I had a flat tire across the street. They came over, filled my tire to get it to the shop, put on the spare and didn’t charge me a dime. The tire which is new, couldn’t be fixed, so I have to take it back to where I purchased it. I will definitely do business with them in the future.Service: Tires
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November 2023 by Allison Vazquez
This place is awesome! They provide diagnostics with photos so that you understand the condition of your car. Everyone is friendly and knowledgeable. Very fast service. Up to $500 off with a Costco membership. I use them for everything.
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October 2023 by Veronica Manderjano
So, wanted an oil change locally and new tires, but the employees chose to sit in their cars when the signage and Google clearly state open at 7am. Therefore, I chose to leave because my time and money aren't to be wasted or unappreciated.
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October 2023 by Sullivan C.
Asked for tire repair job (nail puncher), said sure thing took my keys said i could sit and wait and left for about an hour, guy returns with my keys and says it out in the lot. Go out to find that my car hasn't even been touched, had a long day so decided to go and deal with my issue at another shop.
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September 2023 by Dantastic
I just moved to Portland and needed an honest auto shop for major repairs. Sun Auto is honest, fair, and courteous. After a full inspection of my vehicle, they will be my only mechanics / auto shop in Portland. A shout out to Jeremy and Jeff at Sun Auto for really taking their time with me to explain everything. DanServices: Tires
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August 2023 by David Everson
So refreshing to see and experience GREAT customer service. I went into the shop to talk with Jeremy L. about new tire needs and oil change (with a caveat that I was limited on service time). Jeremy recommended some tire options, helped me choose, he ordered them on the spot and scheduled me next morning at 9am for install and service. Was really great to be valued as a customer in a day when many businesses can’t be bothered! Highly recommend!
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August 2023 by willie chambers
Great service very nice crew. Only thing was the Pricing. I’ll be honest, I’ve worked in my own cars a lot, this time I decided to just let someone one do it for me, but I have never seen or had a car that needed 9100$ in service and repairs that was NOT in some type of accident or something. Work on the rate. Sandy Auto had great prices.Services: Transmission
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August 2023 by Emmy McGowan
Just went in for an oil change. All good except the oil they recommended was different than what I knew my car took. When they double checked they agreed I was correct. I was glad I had researched it and asked. Other than that clean, and friendly considering it was 101 degrees and their air conditioning had gone out. It took 2.5 hours which wasn't bad.Service: Oil change
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August 2023 by Margaret Munroe
They replaced my tires which needed doing (got a flat which prompted me to make the repair but had been told that the tires were problematic before that). They were polite and seemed helpful and arranged a ride for me to and from my house to wait while they did the work which was helpful.Three stars however as they looked over my vehicle (without my having asked them to do so) and sent me a report on repairs they thought needed to be done, to the tune of what they estimated would cost $6-$7k. !!!??? My car is old and is probably nearing the end of its life because it's pretty rusted out from having spent most of its life in the Midwest but most of their recommendations seemed to be based on the manufacturers' recommended mileage of various parts and not an honest assessment of my vehicle. I was worried that there might be safety issues so I took the car to a different mechanic for a second opinion and they recommended just fixing anything that breaks (probably because of the rust) as it breaks and said they saw no safety concerns nor need to replace the parts that Sun Auto recommended replacing. Based on this experience I don't think I'd trust them to do more major repairs on my car. The tire replacement went okay though.
