This Shell gas station is appreciated for its friendly and helpful staff, making customers feel welcome and comfortable. One employee in particular is noted for being a bright and positive presence, which encourages repeat visits for snacks and gas. The attendants are friendly, efficient, and provide good service, including assisting customers with requests like buying bagged ice, especially when someone is in need of extra support. The staff’s kindness and grace are highly valued, especially during difficult times. The station is conveniently located on SE Grand with wide entry and exit points, making it accessible in the city. While gas prices are generally higher than in less urban areas, they are considered average given current inflation. Customers also appreciate the ability to use debit cards for any purchase without a minimum limit, unlike some other stations. Additionally, the station offers a rewards card that allows customers to earn points on selected items, providing small savings on gas. Overall, this Shell is seen as a friendly, supportive, and convenient place to refuel and shop, with staff that go beyond expectations in their kindness and service.
Plenty of pumps but even though they are labeled as “full service”, there is no one there to pump. For those who are disabled or simply prefer this method, you may want to remove this station from your rotation.
October 2024
Decent customer service not too fast but not too slow in gas station and prices are averagely high considering inflation .
July 2024
The guy at the gas station who is supposed to pump the gas is useful. He doesn’t pump gas. He talks on his phone the whole time, like doing nothing.
