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October 2023 by Google user
Google says open till 12:00am, got there at 11:10 sign said \\\"Closed early due to short staffed\\\" ? never going to any Shell for life
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October 2023 by Wayne Bailey
Google says open till 12:00am, got there at 11:10 sign said "Closed early due to short staffed" ? never going to any Shell for life
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August 2022 by Pierre Osborne
Excellent customer service from all Staff at this site. Whether it is a cashier, stocker, gas pump attendant, manager or any other position all working here are courteous, friendly intelligent and professional and go above snd beyond any other business similar to this one. Thank again.
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December 2021 by Lounique L.
I want to apologize to the morning manger for any problems but it's very rude to push people away who are loyal customers, now idk who said what but I felt someone had said something as I left the store and honestly you need to be more respectful of customers because my feelings was hurt and I'm not a angry person I'm usually happy and have no complaints but Tribal IDs are usable IDs education is important and you need to understand why I'm upset I respectfully disagree with how you came across to me before I can say anything and I never was ever rude to you, I have no problems with anyone there because everyone that works there have been so nice and respectful they have always excepted my ID and I felt totally pushed away in a rude manner I know it's the holidays and you are grumpy but just be more kind to people I'm sorry I gotten upset but I felt I was put in a position of defense and I didn't mean to be upset but you have no idea what it feels like to be hated on or discriminated against constantly because of how I look, I'm not a problem causer but people cause so much problems towards me out of racial discrimination and hatred and I had enough! we live in a generation where we need to all just get along, I don't have nothing against the store or you I'm just upset. I deal with enough racism as is from people around me in where I live always wrongfully accused and bashe'd for my looks alone. I'm a good person and I'm sure you are too just need to educate yourself on proper ID verification.. anyway merry Christmas and happy New Years I hope you the best and safe of holidays let's start the New Years off on the rite foot.. I love that store, just needs a little more positivity.
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October 2021 by Emily J.
Expect to wait forever while the attendant takes his damn sweet time. Ended up finally just finishing my own service while he was shooting the sh*t with his homies. Go elsewhere unless you are about to run out of gas - especially with the ridiculous increase in gas prices lately.
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September 2021 by Steven Coleman
Great service and Good people
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December 2019 by Michael Q.
Rude attendant! Just filled up here. There was two attendants working while I waited in line. One went on break after they started pumping my gas. No problems so far... You now had one person filling 5 + cars. So when my fill-up finished I thought I'd help her out and removed my line and put the cap back on. At which point the female attendant starting telling me that I couldn't do that and threatened me with a $1k fine. Nevermind she was now ignoring the person she was supposed to be helping. So I guess I won't try to help the next time she's overworked....well actually I'll just not go back to this station.... considering they have a competitor literally across the street, I'd assume they'd train their people on general customer service. I think I'll just use the gas station 50 feet down the road from now on.
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September 2019 by Leah S.
The other night, my boyfriend (who is African- American) came to this gas station around midnight. We pulled my car up to the second pump to let the car behind us (who were our friends that also needed gas) pull forward. After the attendant started putting gas in our friends car we saw that the pump was out of order. So, we waited until our friends got gas, and then we reversed to the pump behind us. My boyfriend went inside asked the employee for $20 of gas, and the employee said "No I just served you gas get out of here". My boyfriend gives him a weird look, and says "no sir, that was my friends we also need gas". The employee replies "I'm not serving you get out of here". At this point the friends that were behind us went into the store urging my boyfriend to leave because we could all see through the clear glass at this store that something was not right. My boyfriend says "Please, I just need $20 of gas my car is on E, and I have cash right here". The employee picks up the phone, calls 911 and says to the emergency response worker "there is a N***ER harassing me and won't leave my work". My boyfriend comes to the car and we wait there for probably 10 min waiting to see if they came because we have nothing to hide. Then we left, and got gas the next morning. Our car thankfully didn't die on the side of the road that night. I WILL NEVER BE BACK HERE AGAIN UNLESS IT IS TO TALK TO A MANAGER OR OWNER.
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October 2018 by Cuarenta Musik
The manager, Keith is very rude and disrespectful in the mornings. By far, lacks the more customer service than any of the other employees.
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May 2018 by Maurialee B.
Omg.. no urgency.. here.. I can not stand when someone let one car do something but the others she said no... won't be coming here again
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May 2018 by Lindy P.
Brad will only service one car at a time. I waited patiently for my turn. As he approached, I said what I needed. When he was done he walked away. I politely asked for my receipt and he mumbled "dear god" and walked back. Most gas attendants ask if I need a receipt. But he didn't, he just walked and he was pissed I asked him for mine.
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March 2018 by Ethan Eaton
AST. Manager and blonde lady were the worst customer service I have EVER experienced like they need to get fired
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August 2017 by Kenson K.
The young man that helped pump my gas was really friendly. No complaints.
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June 2017 by Sohaib Mohammed
The guy who was the cashier was so mean... I came to fill up gas and I stopped with nobody to fill my car and already there is another car before me so The girl in the another car Hunk to them because nobody to help...And then The cashier guy came and filled the cars up with mean customer service
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May 2017 by Tara P.
There is a gas attendant who works here who is a complete blessing (Ken?). On 5/25/17 my cards got shut down because of fraudulent activity without my knowledge, I went to get gas and was unable to run my cards and completely had no options, and being over an hour away from home I started to panic- Ken was thee nicest, even as extremely busy a he was, he still dropped what he was doing to put some cash in my gas tank- just enough for me to make it home. I cannot thank you enough!!!!
