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December 2023 by Jose Mendixx
I went to return a material that Julia messed up and she didn't want to reimburse the cost of it, plus multiple times they sent me to different stores to grab material that they didn't even had in their store to complete the order, thanks Sherwin Williams to make me waste my time and money. Good thing it was just a gallon and not a bigger order.
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October 2023 by Sharon Russell
I went to the store today and had the BEST service with Matthew. He went over and above to give me suggestions and help me buy exactly what I needed. He is a KEEPER!!Thank him for me
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September 2023 by Marcelo Navarrete
On their website it clearly says that they recycle paints (5 gallons maximum).. well, today I went and they tell me no and to go to the recycling point in the city...
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June 2023 by Roy Larsen
Needed paint and stain to match new Marvin windows. Nicholas was great and finding and mixing matches and providing advise on doing the job. The 30% discount running at the time made Sherwin-Williams a great value.
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October 2022 by Shelly
On a busy Saturday there should be more than one person at the counter working. There was a manager in his office and when the only employee went into the office, I assume to ask for help…none was given and customers continued piling up in the lobby. It seems that especially since the pandemic, SH has hired people that don’t know the meaning of customer service. Won’t be returning to this store.
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July 2022 by Cecil Rock
I've used this particular location for multiple projects and always found the staff very helpful discussing all things paint.On 6/4/2022 during the morning shift I had the worst experience I think I've ever had in customer service. A young gentlemen working the front desk refused to discuss topics such as "paint sheens", "prior purchase history", and "paint coverage". I was informed by these individual that it was "not his job" to have these conversations.I was blown away with this attitude and literally left and drove to a DIFFERENT Sherwin-Williams (over by Winco) to do my shopping there. Those employees had no issue answering my questions.Thanks for wasting my time.
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November 2021 by Cyrene Domogalla
The employees were helpful and did their best to fulfill a large order despite the shortage of paints at the moment. One of the individuals also recommended a tinted grey primer under certain colors (reds, darks) which I found to be accurate in my own quick tests if I don't want to put down 3+layers while I was working.The paints themselves are great to work with and cover well. I think it's worth the money to not have to cut and paint more than twice, and not have to prime very often.With a little M-1 paint conditioner, a large roller and quick work, I got the gradient (ombre) wall I was after. Whatever you think of my color selection, it turned out excellent I think.
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September 2021 by ABEL OROZCO
Barely any good customers service anymore..this store It went from bad to worse..
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September 2021 by Ben
Didn't find them helpful. Doesn't two hours waiting on their call then when I went back they still were not ready. Didn't tell me the price was different than the price marked on the shelf. I feel ripped off
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June 2021 by Jesse Hoyt
Customer service was great. I only knocked down the score because they are out of a lot of product now so I had to go to multiple locations to get what I needed.
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June 2021 by Nick Williams
They are great at helping you with your different painting projects. They are always nice and ready to find the right products for you. I would recommend them.
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March 2021 by Justin Sweeney
Very friendly and knowledgeable employees. I got 5 gallons of paint (4 colors) and my order was mixed in just a few minutes. Paint quality is excellent.
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February 2021 by Shontell Forrest
Very friendly and helpful staff. Clean store, well stocked. Overall great experience.
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January 2021 by Cecelia S.
The staff was very friendly and helpful despite the fact that they were super busy. They answered all my questions about VOC levels and even matched a color from Miller Paint that they did not have.
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January 2021 by Amanda Haller
Every time I visit this location, the staff are super friendly and helpful. They always have the best recommendations and are eager to help with anything they can. The store is always very clean when I come in too.
