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January 2025 by Ray Gonzales
Awesome staff very friendly and knowledge
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November 2024 by Lucy L
Jade did a very goof job helped me with everything! Definitely will come back !
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September 2024 by Galina Elizabeth D
Fraud money. Be carful. They change for some one fake account. They rude and do incorrect orders.
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March 2024 by Mj C.
Sherwin-Williams has been our favorite go-to store for paint and supplies for years - until today - that is. Today we brought in a phone image of a hex code color to try to match it as close as possible. Before I could finish my sentence the person at the desk interrupted me to tell me they do not match hex codes and colors on my phone would not match the actual hex code color. I explained to her that I understood her point and asked if she was willing to bring the hex code color up on her computer so we could get a close match. She attempted to type the website I gave her, but after typing the website incorrectly she mocked me - suggesting there was no such site. I asked her if I could type it myself, because I noted a typo and then located the color. The manager then stepped in to indicate, for what was a fourth time, that they could not match hex codes. I asked whether they could attempt a match of a printed document, and they remained stuck in the idea that the colored object I was referring to, whether on the phone or via a printed image, came from a hex code. They offered to find an existing color on their sample wall but consistently asserted there was NO WAY to closely match a hex code to an actual paint color. Pause here to note that every color of Sherwin-Williams paint has a hex code. We tried to explain our request in several ways and were repeatedly interrupted with "no." Frankly, they were just rude. Their brains got stuck on the words "hex code" and they could not problem solve. Both young, I wondered how they were not technologically savvy enough to figure out a solution. So, we left and went directly to the local Lowe's where the employees in the Clackamas store, Abigail and Daylin, happily worked to match the color. Guess how they did it? With Sherwin-Williams own hex code conversion website. They then confirmed that color using QConv.com, which provided a 99% match using the hex code number we provided. Lowe's employees were fun, engaging, and saw our need as an interesting challenge. We left with the PERFECT color that matched our hex code. The Sherwin-Williams employee and manager at this store looked for every possible reason NOT to help. If the woman who reported being the manager is the manager (Jade), someone should provide some customer service training for her. If she is the person setting the example for the other store employees, that is a problem. Huge fail Sherwin-Williams. Huge FAIL.
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February 2024 by Angela M.
I just left this store. My painter sent me here to pick a stain for our new kitchen cabinets. I brought in a picture of what I'm looking for, as inspiration. The girl who was at the counter told me that she can only help me choose a stain color if I brought in the exact kitchen cabinet sample. So to reiterate, I asked "so in order to receive any help in choosing a color, you want me to go to this person's house and take off a cabinet door?" She bluntly responded, "Yes." I was taken back.... So I asked if I can speak with someone else and she responded "No, I am the manager." My painter is their customer and he recommended them stating they'll help me choose a stain color... I'm shocked at this customer service... and coming from a manager...???? She is was soooooo rude. I've read other reviews for this location and there seems to be a pattern. I'll be taking my business elsewhere.
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December 2023 by Alejandro S.
What's the point of calling in an order if they don't make it until you show up. Surprise sometimes they don't have it in stock when you show up. Once is ok, but it's become the norm.
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July 2023 by Chris Brown
Great products, knowledgeable and helpful staff
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July 2023 by Ken Housman
Wow great price and seevice.
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July 2023 by Dominic B
Lake & Jacob have top shelf people skills. They matched a pint of paint two minutes till closing on 8/12/2022. Highly recommended Sherwin Williams Store on 82nd Avenue Portland, OR
11475 SE 82nd St
Portland, OR 97086
United States
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July 2023 by Sean Porter
Easy to order on line and pickup instore! :D
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November 2022 by Helpful Badger
Literally the best location in Portland area. Very friendly and helpful people and most importantly work to get you the right stuff and colors everytime no matter how difficult
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August 2022 by Dominic Borres
Lake & Jacob have top shelf people skills. They matched a pint of paint two minutes till closing on 8/12/2022. Highly recommended Sherwin Williams Store on 82nd Avenue Portland, OR11475 SE 82nd StPortland, OR 97086United States
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June 2022 by Gurdy Mae
I had an amazing experience at sherwin-williams today. I went to lowes and homedeopt and they looked at me like I was crazy trying to find the paint I needed for the floor in my chicken coop. So I went to the professionals and was helped by an amazing guy named Jered. We laughed, I learned a lot, and got the right paint for the job. Even got it tented a color other than white!! He was funny, professional, kind and he knew his stuff. I have found my forever paint store and will be going back for the exterior paint for the coop as well. I hope to see him there again. Thank you again Jered, I hope you have a great rest of your shift!
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June 2022 by Rosemary Barnes
Jered did a good job helping with my last minute paint order today. Very nice and remembered me from earlier in the day.
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June 2022 by International Traveler
counter person very rude not sure what’s his problem. I did not reciprocate that and thanked him for his help even that seemed to offend him
