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June 2025 by W Husain
Good customer service. Product availability in the store and demo model was very useful in making an in-store purchase.
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June 2025 by Elizabeth Franklin
Susan has been my go to person since she has been at the Jantzen store for years. She didn't hesitate to reccommend I keep the printer I have and not to buy a new one as long as mine is working. She has helped me with other items I did purchase in the past. Staples should know what a jewel they have in Susan.
Thank you.
Elizabeth
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June 2025 by Taylor
Lady with a raspy voice at the returns is absolutely horrible. Couldn’t have been slower or ruder.
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May 2025 by joel nichols
Sales prices were good and service was excellent
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May 2025 by Claudette Anderson
Left my pending purchases and left. No public restroom. Get real. Your selling so many products that are cheaper online and your customers can't use the restroom. Typical trash Hayden Island experience.
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April 2025 by John
Store staff was great. The prices in the store another story I learned when I got home. Be sure to bring a copy of the product you're thinking of buying from their web site so they can match that price. Basic DVD/CD writer was $20 more at this store than what they had it priced on Staples web site for $33. So yeah, I paid $53 for same make and model DVD/CD writer at this store. Same for ink cartridges being priced more than what is priced on their web site. Shopper beware.
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June 2024 by Kathie Ray-Annis
The Staples store at Jantzen Beach has always offered any item that I wanted at a fair price. Also, I have always been impressed with the level of customer service.
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June 2024 by Heaven J
Went for amazon return & to purchase desk & printer.
Amazon lady was super helpful! Thanks. & very quick!
It wasn't a bad experience just confusing. ???
I was still looking for something and the older lady yelled toward me and asked me to follow her and rang me up and said "have a good one" I was so confused and felt like I wasn't wanted so I paid and left without the items I actually needed.
I was going to buy a desk and printer but yes took my time and walked around half the store before heading back to look at them again. But nope, guess not.
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June 2024 by Jaydiss Battles
Great experience from the jump! My guy Steven took care of me well, one of the best customer service experiences.
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June 2024 by Kristen Wegener
Richard, working checkout this morning, saved me from a laptop-charger emergency by assisting me with utmost diligence (he searched online to help me find the right pin size, opened the universal charger packs to see if they would fit) and, when nothing worked, he pulled out an old charger from a giant junk drawer and, miraculously, it was just the one! And he did it all with a smile. Thanks so much for your assist in helping a teacher finish her student evaluations on time!
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June 2024 by Melissa Jones
It's a great place to buy gift cards. The employees are busy but very friendly and helpful. They do passport photos as well as other printing services such as flyers and signs.
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May 2024 by Jasmine R
Came in to pick up a print order, the print turned out great but what's really special is the customer service. They showed me some extra savings I could tap into while in the store and made me feel very welcomed. Quick and friendly, what more can you ask for? I may be mistaken in the spelling but Snoof was the cashier who helped me, super nice gentleman.
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December 2023 by Moses Solis
Submitted a holiday card order on a Thursday and was told it would be ready on Monday by 630pm, just before close at 7pm. I called to see if they could get them done any quicker but they said no as they were behind. Understandable.Showed up right at 630pm on Monday only to be told it would be 15-20min as they hadn’t started my order. Time is precious and even though I appreciate them getting right to it, it’s not the service I expected. Would not recommend
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November 2023 by Paul Wilson
I can't say enough good things about Susan. She is always very helpful and takes the time to explain things if need be.
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September 2023 by Suilin
I don’t remember the name of the staff, but it might be Steven. He was really helpful and offered us a very good solution. I came to find a computer chair, but the one I wanted was out of stock. Steven offered us a good deal on an almost brand-new display unit. It helped a lot.
