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March 2024 by Mayumi Imakura
Baristas there are all so nice. Especially I got to know Brittany. She and other baristas make me feel better before I go to my office. I appreciate them very much.
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January 2024 by Jolan F.
With so few Starbucks able to survive downtown, you would think that the ones that remain would be especially thankful and therefore courteous and efficient, and that rhetorical baristas be particularly well-trained. Well, as to this Starbucks, you'd be very wrong. The staff is uniquely unhelpful, rude, impatient yet simultaneously dilatory, and especially irascible if you dare to simply ask the status of a simple order you've been waiting close to ten minutes for. All this, while only one or two people appear to be [barely] working and two more people mill about behind the counter conspicuously not working, even at rush times. There's really no reason at all to ever go to this Starbucks over other ones relatively nearby, and especially not to choose it over the local coffeehouses, which far surpass it in drink and food quality, and particularly in service.
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December 2023 by Richard Woo
I ordered honey in my tea. The honey was all over the outside of my cup.. Made a sticky mess on my hand & whatever I touched before I saw what happened.Baristas need to be more careful & caring.
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December 2023 by Justina Gloyd
Got a hot chocolate from Shannon. She said she put 3 pumps of chocolate in it. All I tasted was hot water. Wasn’t helpful. Won’t be returning.
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November 2023 by Tereza Šmilauerová
This Starbucks branch feels very homely, as the staff is unbelievably friendly and there seems to come quite a lot of regulars. Otherwise a standard Starbucks menu, but what sets it apart are the sweet staff and the spaciousness ☺️
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September 2023 by Ana Munoz
Love coming here in the morning, great friendly staff, drinks are always consistent ?
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July 2023 by Rebecca Alma
I came in early this morning and ordered breakfast and coffee first, then asked to use the restroom to which I was told I needed to go upstairs to get a code from security of another business and then come back down to Starbucks where the restroom is located. I’m traveling to PDX with a heavy suitcase and the escalator was down and elevator appeared to only go downstairs into a parking garage. I came back to ask the barista to please help in any way, and the team treated me like I was asking for nuclear codes. I was forced to lug my luggage upstairs and wait for security.The genuine fear this leadership team put into their employees in allowing a customer (who is clearly not going to abuse it) use the restroom is ridiculous. I’m pretty certain this was not even legal as this is technically a restaurant, private business or not.
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July 2023 by Alexander Alexander
Thank you for your great job !!!!
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July 2023 by S S
Rude server asked me and my friend not to stay in more than 10 minutes despite all tables being empty.
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July 2023 by Alex
Kicked us out after 10 minutes. Will NEVER come back.
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June 2023 by Lucas Kerper
Friendly service, huge seating area next to the Starbucks. Easy to get a quick snack. This location is closed for the weekends.
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June 2023 by Chris Jameson
Deeply , abidingly racist.
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March 2023 by Erica Cochran
In my rush to place an online order this morning, I selected the wrong store. When I got to Pac West location, barista Saroya asked what I was waiting for and I realized my error. Saroya was so kind and thoughtful, and gave me my drink and food items with no additional charge. She went above and beyond to make me feel welcome and not a bother, and I appreciate it especially on a stressful morning. Thank you for the legendary service!
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February 2023 by Not4but242Walk
What the hell? Accepting mobile orders when you are closed???
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December 2022 by khalid goldston
Today I went in they didn’t have the food I ordered and so they notified me and gave me better alternative and were really kind I appreciate the extra steps they took to make sure I had a good day and make feel welcomed.
