Dr. Martens Portland offers a great shopping experience with helpful and friendly staff. Customers praise the personalized assistance provided by employees like Salem, Mateo, and Buckley, who help them find the perfect pair of boots and provide excellent customer service. The store is known for its wide selection and knowledgeable staff, who go above and beyond to ensure customers leave feeling confident and satisfied. Reviewers highlight the store's welcoming atmosphere and appreciation for the kindness and hospitality shown by the employees.
I didn’t purchase anything today but Jill and the other staff member who helped me today (I didn’t catch their name) were both so kind and helpful!!
April 2026
Helpful, sweet, and patient… a lovely experience all around!
April 2026
Chiara helped me and was absolutely awesome. I got a new pair of monkeys to wear at work - she helped me get the perfect size and even down to lace color!!
