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December 2023 by Justin Spaethe
Probably a good store. Was told it’s amazing from the Seattle electronics recycling community, but I guess they only operate on the EBay side now. My low star rating is a result of the lack of brick and mortar.
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August 2023 by Mark M.
Very responsive and customer oriented team. Saved me from making some costly errors on the fix it / buy a new one laptop trail. Low key and knowledgeable. I am a computer moron and they were able to help me without making me feel as tech illiterate as I really am.
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July 2023 by Melissa Payne
Many thanks to Duran for saving the day! The folks at Free Geek are the best around.
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July 2023 by Sean Z.
First of all, they no longer have a store. All their stuff has been moved to their eBay site. There is very little for sale at the actual geographical location. If they brought the store back, I'd bump them up two stars to three stars total. The clerks often lack customer service skills. When I was there with my friend... i want to say 8 years ago, my friend asked the clerk if they had something that was a new item. The clerk acted like it was a ludicrous question. When working in a customer service position, it pays to not let on that you think a question is ridiculous- customers have feelings. Much more recently (within the last three months) my friend and I drove up to the store from Corvallis (about 90 minutes away) and we let drop how far we had come to look at monitors, and the clerk didn't give a crap. I think it would behoove FreeGeek to have people in customer service positions that aren't just knowledgeable but also gave a crap about customers' feelings. I spent basically 3 hours on the road for nothing, and he didn't care. Very frustrating.
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June 2023 by Christopher Spinks
I’m so happy this resource exists in the community. The work they do providing responsible e-recycling and also refurbishing technology to close the digital divide is admirable.
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May 2023 by jm w
FreeGeek no longer has a brick and morter store..only a non cash taking ebay outlet (per their "community center" page), so suggest adding the word "online" before "retail" in the description--no indication that this anything but a permanent change that happened over a year ago..
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March 2023 by Alexander Macleay
We have had nothing but great experiences working with Free Geek. They have been easy to coordinate with for electronics donations.
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February 2023 by Sean C.
Great place to donate your used tech. They can wipe your data if you don't know how. I also bought a computer from them to use as a home server which has worked flawlessly.
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February 2023 by Sarah
Super fast and easy! Dropped off a broken laptop and phone that I needed to get rid of. If they refurbish it and are able to give it to someone who needs it, excellent. If they aren't and it gets recycled, still great that it's being disposed of safely. I made sure to factory reset both devices before donating them, but they also assured me that they also wipe each device clean of personal data as well. Thanks for providing a great service y'all!
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January 2023 by JL Olson
Really was excited to drop off a nice tv here but they’re closed during their business hours. Also not listed on their website or Facebook that they would be closed today. Really would prefer to not donate to goodwill as I like The idea of this non profit a lot better but I’m definitely not lugging this tv back up The stairs and into my apartment again. So, I have No other choice. I tried!
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December 2022 by Mohammad Omar Farooq
Free Geek store. Great place to recycle technology stuffs.
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November 2022 by Blach Lee
Good cause, but must workers promise to not offend anyone (except those fascist city-preservers in blue) just to volunteer for computer disassembly? Their screening policy will hopefully change as Portland regains its sanity.
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September 2022 by Vivian Coday
Under services it lists ‘in-store shopping’. I was told when I arrived they no longer have a brick and mortar model and that I should make my purchases online. It would have been nice to know this before making the trip in from Hillsboro.
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September 2022 by Mikaela Baucum
Such a waste of time driving all the way into SE to be told rudely they didn’t have “in store” shopping for over 3 years now. Yet their “website” states in store shopping from 11-1 and 3-5.
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August 2022 by Randy Herrin
I was able to drop off some ancient desktop computers and felt comfortable that any residual personal information would be adequately protected.
