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February 2024 by Jeff P.
I bought my first Nikon camera years ago and since then I have purchased many other items like lenses, flashes, filters and the like. Most of the time it was at one of The Shutterbug stores - first in Salem, once in Lincoln City (now closed, unfortunately), and most recently in Portland. When I decided to migrate to a mirrorless camera I was kind of nervous because it was a big step for me, and kind of expensive. When I finally decided what to get, Sean at the Portland store was instrumental in helping me make the purchase, but more importantly, he gave me lots of help to get started using it. It all went so well that virtually all of my business is now with The Shutterbug's Portland store. Each time I need some help or advice I stop by the store or call and chat with Sean. The best example I can share was about a year ago when we were driving through Portland, and I stopped by to ask about a compact tripod for travel. I had my eye on the new Peak Design tripod, which they carry and had in stock. Sean showed me an alternative product by ProMaster that I was unfamiliar with. After thinking it over, I decided to go with the ProMaster, even though it would have to be ordered. It turned out to be just exactly what I was looking for and I am very happy with it. I am so glad I stopped by and talked to Sean. I have also worked with Kyle and a few others in the Portland store. I have lots of confidence in their expertise, and I have never felt pressured to buy a more expensive product. They don't do "up-selling", like a lot of other stores. All in all, I'm very happy with the service I get from The Shutterbug. Whether you are a pro or a serious amateur (like me), or even a beginner, The Shutterbug is a great store for photographers.
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December 2023 by Richard Settersten
Had a great experience with the crew at The Shutterbug in downtown Portland, Oregon. Kyle, Sean, and Tanner were all very knowledgeable about camera models and accommodating in both getting the model I wanted and managing a Nikon trade-in and rebates. Thank you!
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December 2023 by Lola Ayodele
Amazing service! I’m so glad I switched over to shutterbug to scan my negatives. They are the best and the turnaround is always so encouraging
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December 2023 by Pilar F.
I invested in an expensive camera. I was told to come back after Black Friday, and I would receive an additional $100 off. When I came back Shutterbug declined to honor the promise. I also was told that Shutterbug would match best price. Same camera sold for several hundred dollars less on Amazon. Shutterbug declined to match. 3 year warranty on Amazon was 189, 3 year at Shutterbug was 299. I won't shop here again.
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December 2023 by Victoria E.
I went into the store with some questions regarding digital cameras and Sean was extremely helpful and patient. He is very knowledgeable and took the time to share his expertise with me which I greatly appreciated.
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November 2023 by Garrett S.
This is a great little shop for used digital gear and a small selection of film cameras. They don't have walls and walls of gear, but the salespeople are all really passionate about helping you understand your options. They develop, scan, and print film in house.
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November 2023 by Elle J.
Wonderful little camera store, super knowledgeable staff with a great in store selection of new and used.
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October 2023 by Daniel Thornton
The staff here are awesome. They took the time to talk my wife and I through options for film cameras. They weren't pushy and they actually listened to what she was trying to do before making any recommendations. Was really impressed!
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October 2023 by Craig H.
I was wandering downtown Portland and stopped in to The Shutterbug to browse. Even though the shop was busy, the staff greeted me when I walked in, they were friendly and helpful. Any questions I had they responded with knowledgeable answers.
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September 2023 by Juan Peregrina
11/10! Whether your a beginner or pro The Shutterbug is a great store. They are super helpful and knowledgeable. Everything I go I found myself learning something new from the people that work there. Would recommend stopping by!
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September 2023 by Bernard W.
I really love this store, I've been developing my film here for years. The staff has always been extremely helpful, knowledgeable and kind. Portland without The Shutterbug would be a sad, sad place
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August 2023 by Jennifer M.
I thought I was going to need to service my camera but Kyle was so helpful and just cleaned it out. I was in and out in about 5 minutes. Thanks so much for your assistance.
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August 2023 by Joshua Hayes
We took my sons second hand Cannon EOS M3 into to find out why it wouldn’t shoot photos. Steven quickly found that it was set incorrectly and remedied the problem. We tried to pay but we were not charged. The service was incredible and we are customers for life.
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July 2023 by Anthony Tran
Printed photos at this location in order to make Save the Date magnets and they turned out absolutely amazing. Have gotten many compliments. Can’t thank the staff enough for the easy process and customer service!
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July 2023 by konst mos
I was recommended this place for developing. I used to go to ProPhotoSupply for that.ProPhotoSupply:- costs much more to develop (even at low res)- takes up to 2 weeks compared to 2 days (shutterbug) to get scans back- the base resolution is lower than the base at ShutterbugOverall shutterbug is a win win win.