Tom James Company is a leading manufacturer and retailer of custom clothing, known for its high-quality, tailored garments and exceptional service. As one of the few vertically integrated clothing retailers, the company controls the entire process from start to finish, ensuring great value and quality. Customers praise the professional and friendly service provided by staff, especially highlighting the expertise and dedication of team members. Many clients have had outstanding experiences, with personalized attention and a focus on customer satisfaction. The company’s tailoring is often described as precise, with attention to detail that exceeds expectations, whether for formal wear like tuxedos or casual clothing for everyday use. Customers appreciate the ease of ordering, good advice, and the comfortable, high-quality clothing they receive. The staff’s professionalism, creativity, and genuine care for clients make Tom James Company a trusted choice for those seeking custom clothing. Overall, the company’s commitment to quality, personalized service, and attention to detail has earned it a strong reputation and loyal clientele.
Mark and Anne are wonderful guides in a world that is new to me - tailored clothing. The clothes themselves are fantastic, and I get compliments on all the pieces. I couldn't be happier with my Tom James experience
February 2026
I’ve been a Tom James customer for over 40 years. For the last 10 years Mark Cleve has been my advisor. He has consistently been a great communicator and strong champion of all of Tom James services. He is my trusted partner on all things related to clothing.
February 2026
Joseph McCoy in the Portland market is great to work with. Very helpful and accommodating.
