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November 2024 by chris “fool” mccraw
Tom and his crew did stellar with on my beloved steed. This is a shop that cares! Worth traveling from Nopo!
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November 2024 by Blue Bliss
Tom has done extensive work on my beloved folding bike and I'm really happy with the results and also his reasonable rates. I also appreciate that when he inspected it this last time, after a couple years of riding, his mechanic did a thoughtful job and also worked hard to clean parts I'd allowed to get really gunked up. Tom has also given me good advice on accessories, taking into account my limited budget, and didn't try to upsell me. Also, he can pick up and deliver, which really helped me since I don't have a car. Last but not least, he's a nice guy and I didn't feel any judgment about my lack of bike expertise. All in all, I can heartily recommend him!
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November 2024 by Ross Swanson
Tom is a good guy to help trouble shoot all your bike needs - from the small repair to the bigger picture like “what type of bike is next”.
Pragmatic and a true bike fan; will work with any budget when problem solving.
Bought 2 bikes here and consigned a few as well.
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November 2024 by dirk diggler
Do you enjoy a dive bar? Well this is your dive bar bike shop. They will tell you the truth after listening to you. They are not upselling but rather sell you a honest service. I feel lucky to have found this store.
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November 2024 by Adam Cook
TomCat bikes is the only place I trust with repairs and or builds. He will listen to what you want and give you a realistic estimate. The best thing is you can order a non-awkward prices variety.
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October 2024 by Adventure Vehiculist
Went here while I was shopping for a new bike. Had a couple friends with me to help , and maybe do some shopping also.
Service person was friendly and polite. Was just getting ready to ask how much a new model, of the one bike they seem to sell new, costs. Some sort of Surly.
Instead the owner of the store insisted that we leave, so that another customer could bring their bike inside. It is a small shop, and it was crowded. But mostly with bikes and boxes. We were there to be paying customers and instead this guy literally threw us out for no reason.
I've never really experienced anything like this before. Especially not from a bike shop.
I've been riding bikes for 30 years. My first job was in a bike shop, in Portland. I know I would never have been allowed to throw people out because I felt crowded, but I guess I'm just not as privileged as "Tom".
My two friends and I went to a couple more bike shops today. We all bought something. I bought a bike. My friends bought parts for their bikes.
But this shop won't be getting any of my money, ever.
A real shame, because I chose to support my friendly local brick and mortar shops whenever possible.
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October 2024 by Andy Hilal
Tomcat is a master mechanic who cares about fixing people up more than anything. Bring him your bike problems snd he will make it his mission to return you to full function and return the enjoyment of bicycles to your life. You will learn from each moment you spend with him if you pay attention :)
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October 2024 by Ben Wager
Solid used bikes and new accessories. This guy knows his stuff.
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July 2024 by Jory
I had TomCat box and ship my bike from Portland to the Midwest. Their pricing was very competitive but the quality and care they put into packing my bike was A+!! They were fast to get it ready to ship and they waisted no time! Their communication was superb. I couldn't of asked for more. I even got a couple of stickers and a little "thanks for the business" pack in my bike box. Thanks TomCat! If I ever am back in Portland and have any ebike needs you will be my goto!
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July 2024 by Kimberley Davis
Tomcat is AMAZING, and it felt really safe and wonderful to be a total bike newb. extremely kind, thorough and affordable. Highly recommend!
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June 2024 by Ryan Mehaffey
Took my bike in for some maintenance after being stored for the winter. Great work and had it back quickly! Even upgraded my grips to something safer.
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June 2024 by Aliza Earnshaw
Rolled my bike in one afternoon, needing new handlebar grips and a new saddle. Tom had exactly what I needed, and when I said I couldn't wait an hour for him to install them, but I'd like to come back later, he just switched tasks and got my new parts installed in lickety-split time. I really appreciated that! Very cool little shop, and conveniently located.
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June 2024 by Alex Skog
Super friendly responsive and able to get me in almost immediately to check out the bike. Super easy
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May 2024 by Robert Klisak
This is legit the best bike shop in Portland
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May 2024 by Robert Rowlett
The greatest respect . I had a bike boxed and shipped . Have had many other shops perform this for me w horrible results. NOT HERE. AMAZNG IS ALL I CAN SAY. Both customer service and quality of work . Truly the highest that can be expected.
