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October 2023 by Wolfram Birkenbeul-Hesse
After having dealt multiple times with True Audiophile, its owner, Gary, and his excellent support staff over the past three years, I can easily recommend True Audiophile as a premiere audiophile/hifi shop. Gary is committed to working with their customers, is extremely knowledgeable regarding his stock, and is a highly passionate enthusiast in the Art of Audio.
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October 2023 by Patrick Baker
Purchased Vertere phono 1. Great service and communication from true audiophile and fast shipping. Will definitely buy from true audiophile again.
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August 2023 by Raman Manan
True Audiophile was truly a wonderful experience, right from reaching out to them and signing up for a couple of DACs (Mola Mola Tambaqui and the T+A DAC 200) for in home audition to final purchase and delivery. Gary was excellent with communication and he made the transactions so flawless, that I was never left with any questions. I have to say, this would be my second audiophile store in Portland that I would reach out in a heartbeat with any of my future audio needs. The T+A DAC 200 is wonderful in my system and thanks Gary!! for making it happen and you are the best -Ramesh
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July 2023 by robert lyons
What can I say -Gary is really a gentleman, knowledgeable, terrific person to work with for anything audio and a man of his word in every respect. Also, very timely in communication and delivery....so I would recommend True Audiophile for all things audio!!! Thank you for the outstanding service and attention.
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June 2023 by Ryan
Customer service is a strength of True Audiophile as many reviews mention and it has been excellent for me too. With an overwhelming number of directions one could pursue in audio equipment purchases, it is welcoming to meet someone like Gary who emphasizes musicality in audio equipment above all else that is within my budget.
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May 2023 by Robert Ober
There was a minor shipping issue and Gary took care of it. He also answered numerous questions and is quick to reply. Things happen, but the real measure of a person and organization is how problems/issues are handled. I am independent, self employed, and was not compensated for this review.
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April 2023 by Matt Fund
Had them install a cartridge on my turntable. They did an excellent job and took pride in their work. And they carrying fantastic equipment. Highly recommended!
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April 2023 by Richard Watt
Professional, straightforward, and very helpful. I'm reasonably new to all-things-audiophile and the folks at True Audiophile made it easier for me to make an informed decision in a marketplace that can be a bit overwhelming - sometimes there is such a thing as too much choice. I'm glad that there are people online providing reviews but when it comes to actually spending my own money, I want to be able to speak to a real person and know that there is support available if I should need it.
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March 2023 by Ken Songer
Gary is a wonderfully knowledgeable and warm person, passionate about audio, and such a pleasure to do business with. He spent time listening to and evaluating our system, composed a thoughtful list of recommended components for improvement, and lastly was gracious enough to then loan out each of those components for several days, so that we could spend time with them at home and make good buying decisions. With Gary, there is no pressure. You really do feel as though you have a well-informed guide, who genuinely shares your goal of getting the best sound possible within your means. Highly recommend.
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March 2023 by audioman99
Gary at True Audiophile is a real gem. I was treated with a great product, at a great price, and most importantly, he shared his time and knowledge with me concerning setting up my turntable! I can't wait to get it setup properly and listen to my new Gold Note PH-10! I can't Thank Gary and the team enough as I'm rather new to fine tuning a turntable. I will definitely be a returning customer and can easily recommend True Audiophile for anyone looking for fine gear and great customer service!
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March 2023 by Pat Hickman
Gary is wonderful to work with at Trueaudiophile. Recently he introduced me to a new product by allowing me an in home trial. It was much appreciated as this was an expensive component. I was truly taken by surprise at how wonderful this component sounded (digital to audio converter) I purchased one from Gary. Service, communication from start to finish on this transaction was first class. You can bet I will purchase from Gary again. (I'm not easily impressed but this was an amazing experience)
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January 2023 by Waldemar Holowetzki
Most enjoyable experience in my audiophile life was, being customer and working directly with Gary. Even Mola Mola Tambaqui sounds much better from True Audiophile store than any other one in the country.Thank you Gary.Waldemar
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November 2022 by brian christenson
Just fantastic working with True Audiophile!!Less Loss C-Marc Entropic PCFurutech GTX.Sublime!!Looking forward to working with them in the future for sure.Portland is blessed to have this place!
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November 2022 by George Stadtlander
True Audiophile represents a high quality, experienced dealer for the best in audiophile equipment and service.
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October 2022 by Jared Hobbs
Gary at True Audiophile not only helped me select a perfect system, he also invested extra time educating me on how the entire analog system works; from cables, cartridges, tubes, power, to pre-amp settings. Years collecting vinyls and decades working with audio, there's a lot of little gotchas to analog I didn't know about. I'm very happy with my turntable, phono, amp, and speakers. No looking back!
