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October 2023 by Sean Dawson
DO NOT RESERVE UHAUL HERE. Reserved a uhaul here and I'm not able to pick it up because their computer system is down.
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November 2021 by Collin Pirner
Taylor was very helpful.
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February 2021 by Sarah B.
I could leave zero starts I would- UHAUL canceled our reservation at the last minute due to an "equipment shortage" leaving us completely screwed. Two managers (Krysta and Charlene) called when I complained only to take zero responsibility, say they don't know why we weren't informed in weeks and do NOTHING to adjust the price of the equipment they do have to make up for their error. Best part is when I looked online and I realized they are still advertising the trailer they don't have - when I asked about it they acknowledged their website will let you book equipment regardless of availability. Do yourself a solid and book from ANYONE else besides Uhaul- unless of course you want to get screwed at the last minute and enjoy rude managers. SCREW YOU UHAUL
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July 2020 by Quentin
Okay I use it when I have to
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February 2018 by Gladys Felix Lorz
I could deal with a little snow and ice during a move. No problem. The problems my husband and I faced in the last 24 hours with this company are another thing however. One of the first things wrong was that we were told Dolly’s and pads would be in the back of the truck. None were there. We then discovered that the people who used the truck prior to us did not clean it out and there was random trash and broken glass on the ramp. Then after spending about a good portion of th
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January 2018 by Ky G.
Horrible customer service and incompetent staff. Simple requests to add a driver to my rental agreement were met with exasperation and such guilt about how much additional effort was required (because the zero customers in the store were really taking up so much of their time already)... Never rent from this place again, unless you really want to be treated like trash
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September 2017 by Tuckergirl Tuckergirl
This U-Haul facility has terrible customer service, I was calling from California long distance, they did not greet me or even give me a chance to ask a question before they stuck me on hold!!!!! and never got to me so I had to just hang up!!!!!! terrible terrible and so sad....
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August 2016 by David Wayne
I called to ask about height of trailer. Very easy question... They responded with "Call back later, we're busy right now!" I asked if I could just change my reservation and she hung up. Seriously?!
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April 2016 by Nicolas Asberry
Very rude, and disrespectful. Why if you hate your job, just quit. Don't be that way to me!
