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September 2023 by Jason Weeks
Aaron stayed late to help me get it figured out in extremely hot conditions. The General manager also seems very nice. Felt like I was in good hands.
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August 2022 by Uri Frazier
Super friendly staff and very easy to work with. I’ve worked in customer service before and this is definitely among the best I’ve had.
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June 2020 by Nina Kennedy
Excellent car care,and my trust is not given lightly ?
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November 2018 by Jonathan Valdovinos
Got charged for a license recovery fee and taxes. In Oregon!? Never been charged for that at a U-Haul in my life, except for taxes in Idaho. They said because it was a national company. Well so is Walmart and they don't charge taxes here. And they made the excuse that the "license recovery fee" was in case I lost a plate. So I got charged for "losing a plate" before I even got the keys.
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January 2017 by Judy Ogden
My niece had called to reserve. The prices lined up fine and the guy helped us put on the light and brake piece. Some of the pieces of equipment were old but so are much of U-Haul elsewhere.
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July 2016 by Anne Wagner
Called to reserve a truck for 4 hours. Was told 19.95 plus mileage @ .59/mile plus $1 environmental fee. Expected to put on 40 miles, so, about 25 bucks. Then you get there and there's $10 insurance which only covers their truck. And there's apparently tax. And a dolly is $10. Story is, we ended up with a $76 bill plus gas. It is not, but almost feels like Bait & Switch. You think "Yeah, that work is worth up to $45." Then you're sliding into $90 with the gas. Learned that we won't do that again.
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August 2014 by Ayla Graham
Terrible. Whatever you do don't rent from this dealer. If you choose Uhaul choose a different dealer.
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October 2011 by A Google User
DO NOT EVER GET A UHAUL FROM THIS PLACE!! They are nothing short of scammers. Go to an actual UHaul dealer not these guys. Rented from them on Friday. They do charge an extra "tax" which will increase your expected total. Also, they charged a "refueling" charge for over $40 because they said that the mark wasn't exactly on the quarter tank line. Even though, I made sure it was above the quarter mark line. I even took a picture of it for proof because of the other reviews saying this place was shady. Price to pay for the lesson to take these reviews into consideration. Also, they over charged for mileage. We drove 25 and they charged for 40! Save yourself from bogus charges and DON'T GO HERE!!!
