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March 2024 by Patricia Martin
Excellent service and friendly staff.
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January 2024 by Rose Kelly
Alan was very nice, on point and was very helpful, he answered all our questions and gave us all the information we needed, From Joe.
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December 2023 by Wayne Redman
Great location and friendly staff
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December 2023 by Hueso Hueso
Very helpful great service
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October 2023 by Pinkie Easley
Great place to buy moving boxes. The guys there are so nice. I’ve been there twice and each time they wouldn’t let me carry my own boxes. Which I did have happen at a different store. These guys are great!
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September 2023 by Glen Aus
After a long day I dropped the truck off and went outside and sat on the sidewalk in the shade. The agent then came out and gave me a folding chair to sit in. Thank you.
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September 2023 by Andrea Norris
Excellent Manager there answered all my Questions, prompt service & good Location!
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July 2023 by Andrea Strand
Customer service is great! Rented a uhaul for the day, and it was a smooth and easy transaction. Clean office and clean outside area.
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March 2023 by Serena Miller
The people are newer. I made a reservation online but didn't add the pic of the photo ID required. It said you could show it in person. Well since the lady was newer it was like she deleted all the info I put in and we had to do it over and then it cost more than when I had done the reservation online. I definitely recommend doing it all online until the employees are trained more.
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February 2023 by Bradford Steffey
Excellent service renting and buying packaging. They have everything imaginable for packing and shipping
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December 2022 by Brain Wave Genie
My sister had rented a U-Haul for 2 days and after return was charged $87 and some change which is ridiculously expensive for 2 days. However the customer service we received was awful all of the employees had really bad attitudes and someone in the back had yelled things at us from the back of the store. Very unprofessional service. Very rude. I did not appreciate how "Zach" was snotty and had very bad customer service skills. Definitely don't give your money to this place unless you like being disrespected etc. Will not be doing any business with this location. ?
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December 2022 by Justin Knight
They were extremely helpful and willing to work with me
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April 2022 by lisset marrero
Bad customer service, The woman who was working on May 5, 2022, did not want to assist me, alleging that she did not have vehicles available, having them in the place, her treatment is not in accordance with the standards of the entity
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March 2022 by Trippy Haze
My sister had rented a U-Haul for 2 days and after return was charged $87 and some change which is ridiculously expensive for 2 days. However the customer service we received was awful all of the employees had really bad attitudes and someone in the back had yelled things at us from the back of the store. Very unprofessional service. Very rude. I did not appreciate how "Zach" was snotty and had very bad customer service skills. Definitely don't give your money to this place unless you like being disrespected etc. Will not be doing any business with this location. ?
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December 2021 by Jess Yates
Rented truck from 2 PM - 2 AM. Picked up keys. When we went to drop off the truck, we parked it in one of the 2 areas it showed online. Then went to drop of the keys but there is NO drop box and they close at 530 pm. Called U-Haul and waited 45 minutes for someone to tell me to put them in the planter box. The next day, the office called and said they could not find the keys. I told them they were in the planter box. They found them and proceeded to tell me that 1. I should not have done that 2. That the truck I parked was some how in the wrong spot (even though I parked it where the picture told me to) 3. Next time I should just take the keys with me until the next day. They made me feel like it was MY fault that THEY did not have a drop box. U-Haul truck share told me to leave it in the planter box because there was no where to leave the keys. 10/10 do not recommend just based on customer service and inconvenience.
