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April 2024 by Russell Lichtenthal
Staff at this location are…meh. They have a slight attitude, and the hours are not consistent. The burnside location is a significantly better experience.
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April 2024 by Grant
Everytime I go in here the self wash bath is closed. Every time it’s open the staff seems annoyed that I’m using the self wash. Why have a service you don’t want to offer? Too many wasted trips, not returning.
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March 2024 by David
You're close to me and you usually have what I need.
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February 2024 by Ramen Rob
I honestly like this smaller strip mall version for the petco chain. Same products, same great service., just in a more quick on the go style setting. This non packed with people version is better for my fast paced lifestyle. I highly recommend unleashed by petco for those pet owners that want a easy in and easy out experience.
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February 2024 by Tyler Brown
Unfriendly staff, self service pet wash apparently closes early (5:30) and can often feature a broken dryer and/or poorly stocked amenities. Don’t waste your time.
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January 2024 by Jessica Robbins
Great time
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November 2023 by Maddy Thomas
The self wash left a lot to be desired. The place I took my dog where we used to live had dozens of shampoos and conditioners to choose from, grooming tools, ear cleaning wipes, doggy cologne, bandanas, etc and was $6 cheaper. This place offered me one bottle of unscented dog shampoo, a couple of hand towel sized towels, and the use of their tub. There’s no separate drying tables so they have to stand in the wet tubs to get blow dried. This would all be fine if it was $10, but $20 to essentially just use their tub is ridiculous.
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October 2023 by Prana Head
Shopping was fine, Lots of good choices of item. Had "just" what I needed (what the other local pet stores didn't have)
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September 2023 by Esmée Silverman
give the tired burnt out cashier a raise and some time off! they are clearly a victim of burnout. take care of your workers!
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August 2023 by Blaze
Inconsistent store hours, almost never open when I visit. 7/23/2023 store says open until 7, locked doors at 5 pm. I would call ahead before driving here, don’t waste your time.
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June 2023 by Sarah Hill
This is the type of place that you have to be aware of who you are when you walk in because if you are not somebody they think has money they will not acknowledge you or offer assistance. At one time I used to tell people, everyone I talk to you to come here, but sadly things have changed and I would never shop here again, nor would I put my money in this place.
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May 2023 by Bert Lo
Friendly and helpful employees. I was hoping to find a reasonably priced cat perch, but they only had 2 options--both of which were north of $100. Aside from that, everything I needed.
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May 2023 by Zach Vestal
Change your hours on Google when you change them for real. It's not hard. I have liked this store for a long time, but now can't count on it being open when it says it is. I'm a small business owner and I know staffing is hard right now. Just make the hours change on Google for your loyal customers' sake, please.
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April 2023 by SJH 432
The store is really good but I had a small inconvenience where I have bought a dog collar at first a large size one but it was too big for my dog no problem didn’t even returned it, so I stop by again and bought a medium size instead … well it turns out that this one was too small for my English bulldog female 1 year on the dot, so here I am today looking for a collar so I asked one of the employees if I could bring my dog to measure a collar because she doesn’t have one at this moment the lady was like sure but the dog needs to be on a leash .. ? at this point I thank her for the help and walkout the store I felt like she didn’t even listen to why I ask her instead of just walking in without asking
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April 2023 by Max A.
This is hands down the worst pet store I've been to. Staff was unwelcoming and smug. Their clerk Tracy turned me away because I was three minutes late to use their self wash services and was very rude about it. They haven't had the items I'm selling or relative products the last three times. Crap products, crap staff. It I could give it 0 stars I would.
