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March 2024 by Alexander Schlesinger
They are SOOOO HELPFUL! Seriously, it's like no problem is out of their grasp. They seem to always know the answer to any question you have you, which is incredibly helpful as a person that returns and sends a ton of packages, mainly through and to Amazon.
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March 2024 by Ruth Dearixon
If I could give zero stars, I would. I don't normally review things, but the absolutely abhorrent "supervisor" is a complete piece of trash. Complete inappropriate behavior exhibited when I expressed confusion over an Amazon return that was not supposed to need a label. Called me names, laughed at me, refused to give me her name or a card, did not once offer anything except snide remarks about my age, my supposed attitude (I didn't say anything rude or even raise my voice). Accused me of "throwing things" at her when that clearly didn't happen. Truly, a terrible experience. When I asked for a card she gave me a number she knew wouldn't connect me to anyone.
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March 2024 by Alexa Schutz
Andi and Amelie were both incredibly helpful on my last minute print job, which turned out great. Thanks for saving the day and for your patience!
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January 2024 by Mackenzie Kath
I have been to this place twice now and both times had a great experience. The same young woman was there both times and was very kind and efficient! Thank you!
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January 2024 by Code Mouse
Awful company. I've gotten to where I'll do anything I can to avoid getting a package shipped UPS.The drivers don't even attempt to deliver, the stores are all false front franchises that have no connection to the drivers and can't solve problems, the customer "service" line just goes to a phone tree in Bangladesh.... it's pretty miserable.
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December 2023 by Buell
Ohmigosh, absolutely zero room for improvement. I was there for 30 seconds doing an Amazon return. Smiley, helpful, professional employee.
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December 2023 by Richard Grant
Courteous, professional, quick. Sonia was multitasking and taking care of business! Really impressed with her efficiency. The Spanish speaking notary is the reason I came back to this store. I found her exceptionally professional and knowledgeable. Thank you!
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November 2023 by Chris Mehlhoff
I moved away from Portland in September 2022 and had this location ship my TV. It arrived broken (see picture) and I have been trying to have the claim resolved since (it is still unresolved as of now, October 2023).I even purchased insurance on this shipment for the amount of the TV. This store owes me $1,811.33.Do not send anything valuable because even if you purchase insurance the owners may simply ghost your claim.
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October 2023 by Catsrule
Avoid this store if you are shipping a ups package and need to print the label, they will charge you over $2 for a print. Go down a few blocks to 3rd st UPS, it’s free and they are more helpful. They are not open on Sundays though.
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September 2023 by Anu
Great service. I went to this location twice so far mainly to do Amazon returns and every time I got exceptional customer service. The staff who helped me sure know their work and very efficient and most importantly looks out for their customer.Its a rare find.I recommend this location for your shipping needs, regular mailings including USPS and passport photos.
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September 2023 by Sayed Almosawi
Professional and friendly staff; was in and out within minutes. I had to do Amazon returns and send a package sold via eBay using only QR codes on my phone, and they scanned them and took the items and provided the needed labels without issue. I found the packaging and bubble-wrapping price to be overly expensive though.
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August 2023 by Damon Haynes
I use this location often for returns exchanges for my home business. I have had nothing but great experiences here, even on my challenging days (I can be a bit cranky at times). I go out of my way to use this location sometimes.
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August 2023 by Aziz Almosawi
Professional and friendly staff; was in and out within minutes. I had to do Amazon returns and send a package sold via eBay using only QR codes on my phone, and they scanned them and took the items and provided the needed labels without issue. I found the packaging and bubble-wrapping price to be overly expensive though.
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July 2023 by Katy L.
The owner/employees are always friendly and helpful. We send packages out of this office and we have a mail box there as well. Even during the "shut down", they did everything they could to keep business as usual while being cautious. The owner must be great to work for because the staff stays consistent which is unusual now days in the service industry. Living downtown, we feel this is a nice way to manage our packages/mail.
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May 2023 by Leo Lu
The best UPS service you’d get in the Portland area! I come here all the time for UPS services and the crew is always nice and patient. Keep it up!
