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January 2026 by H Beltz
My storage unit rate increased over 215% in less than six months, with two separate price hikes. When I asked why, I was given a generic blanket statement by the front desk staff of “market demand, inflation, taxes, and operating costs.” then they proceeded to say “would $100 work for you?” NO! This does not justify an increase of this magnitude. Front desk staff was unhelpful and offered no real explanation. This feels unethical and predatory. I would not recommend this facility.
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January 2026 by Ronda Ross
Angel was very pleased and helpful in my rental of a storage unit. Tiffany gave me a tour of the facilities and was very knowledgeable and answered all my questions. I am very glad that I came here.
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January 2026 by Fred Wallis
there were two people there Ryan and Jared and they were both very professional explained everything so it was easy to understand, took us to the unit. It's the first time I've ever used storage but this experience would make me come back to this one
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January 2026 by Jardima Kroeker
Ryan, the property manager, was incredibly helpful and polite setting up my account, onsite at US Storage.
It’s a pleasant surprise to receive the excellent customer service Ryan provided. He exemplifies professionalism and interpersonal effectiveness, by taking the time to do a walk-thru and explain how the access works.
I will recommend US storage to my friends.
Thank you!
Jardima Kroeker
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January 2026 by Andy Nieto
Quick and easy. Clean facility. Very secure. Jared was very informative and helpful. Awesome!
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January 2026 by Rose Rogers
Awesome team!!!
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January 2026 by P C
Super nice staff and the place is very clean and well lit.
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December 2025 by NOMO toto
Smooth, knowledgeable, efficient, polite.
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December 2025 by alexandra blanco
Facility is super clean and well maintained. Ryan was incredibly helpful and knowledgeable about the facility and answered any questions that came up. Thank you for making this such an easy process!
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December 2025 by Personal Assistant
Great customer service!
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December 2025 by Ranae M Thompson
Ryan and another rep were great!! They were very helpful, respectful and polite!!
The facility is well maintained and clean!
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December 2025 by Dan Gutschenritter
I’m a business owner/vendor who was here to do some work and Ryan helped me get in and out with ease. He was super hospitable and answered all my questions. I ended up having a great experience at this location. The management and staff are wonderful. I would highly recommend!
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December 2025 by Gregory Gregory
Very clean and easy access. Staff is helpful.
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December 2025 by Jacqueline Sexton
Extremely friendly and helpful staff
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December 2025 by Casey Keller
Jared and Dylan at the Powell and 62nd location were super helpful during our move! Great service and very friendly