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January 2024 by Jessica Clement
Love my people there been a customer about 7-8years now for good reason. They are always welcoming and give me the best prices for my stuff. Very understanding for some personal issues I had and made me feel comfortable knowing I wasn't goin to lose my things. Won't ever go to another pawn shop. ❤️
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January 2024 by Teena Larson
I've been a customer for almost 2 years, and they have always been good to me. The best place in Portland to pawn your jewelry and get the most money,by far.
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December 2023 by Carlos Ortiz
Truly the best team ever! Every time I walk in, always great energy and a fun team. Super helpful and so appreciate every one.
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December 2023 by Jarrett Lockett
Terrible customer service tonight from the woman working tonight. Take your business to 122nd and stark. They will treat you right
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November 2023 by Brandon Eph
Justin is very knowledgeable about music equipment and works with me on my level. Made some good buys here and it’s nice to be able to get a loan if things are tight. It’s getting expensive out there.
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October 2023 by Christian Gibson
Truly went above and beyond in service. I've gone here for a bunch of things and will continue coming back.
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October 2023 by Tracy Brennan
Always so nice and welcoming. Helped me out with loans when I really needed it.
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August 2023 by Ashley Herret
Younger employee doesn’t even really try to look for hdmi cord trying to say they didn’t have one with all the systems they have. On top of it don’t start throwing numbers around before checking everything yo evaluate the exact amount that can be done. Very unprofessional
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August 2023 by Chris
Offered me $35 for a pair of gucci glasses & a power drill.. these guys are off the fentanyl offering those types of prices!
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August 2023 by Pauline Jenson
VERY DECEPTIVE: Went in to make partial payment. 34 days before due date. They did not tell me by doing that it would extend contract (i did not ask to have contract extended ) and I would have to come up with a additional $90. Over original contract price.Went back in when I realized what they did. 1 hour latter. At this point I decided to just pay loan and get rings back. I had to pay $50 over original contract price and I was 34 days ahead of original contract.
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July 2023 by Alex Volavka
I have been a customer of USA Pawn & Jewelry for over 5 years and have always, ALWAYS, been treated with respect and kindness. The staff are always smiling and seem to enjoy their work place. My loans are fairly provided and they are always letting me know that if I have any questions or problems that come up to not hesitate to call or come in and talk to them. I will never go anywhere else. Since the moment I walked in I knew I could trust that my jewelry of 20+ years would be safe when I faced hardship and needed a loan. I really adore the staff and love that they are so welcoming no matter who you are, when you walk through their doors you are a valued customer. Thank you all for your hard work and outstanding customer service. You truly have a customer for life here.
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May 2023 by Jay Enslow
Been going here for years never had a problem super nice staff awesome customer service but the manager is very unprofessional went to redeem my ticket on a firearm I got a loan on after I already submitted and passed my background check so I'm good to go well that's not the case USA pawn employee a woman says I have to go get my Manager for this she comes back and tells me are systems are down and it will be awhile before a firearm can be redeem so I bite my tongue ask for the corporate # and leave as a manager that's week dude couldn't even come tell me what the deal is to my face so I can't redeem my firearm and I'm left in the dark but I'm in contact with corporate to be continued..............
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May 2023 by Skyler Peterson
One of the best pawn shops expierences I've ever had in my life I only stopped out of curiousty & didnt plan to sell it here honestly & figured Id get the lowest offer being the only pawn stop I had taken it too but was pleasantly suprised whith the sell & pawn offers..Ive done a lot of business at usa pawn over the years & have a pretty good track record with them to so individual expierences may vary slightly but after spending days gathering offers on my gold all over town I was offered a loan on my gold jewelry at nearly nearly full melt value & their offer to buy it was a little less but still the best cash offer I had gotten anywhere.. I couldnt believe I was offered more money here at a pawn shop no less then every single jewler or gold dealers in town that I visited.. UNHEARD OF BUT TRUE?I've always got great deals here & picked up some of my favorite toys waiting in line to pick up my pledges.. Depends on who you deal with like everywhere else but I usually get decent customer service & relatively fair offers on everthing I have ever brought in here but today a man by the name of Justin really surprised me with his excellent customer service and not only his patience but also the effort he put into working with me to put a deal together for an impulse buy on some sound equitment I felt like I needed in my life even tho I've spent less money on more then one decent daily driver...I wouldn't normally suggest taking your precious medals to any pawn shop but after today I will see what I'm offered at USA pawn on stark before selling any gold or silver... I was considering taking a 308$ offer from a gold buyer too but good thing I stopped here at USA Pawn on stark tho because 475$ beats 308$ all day everyday..
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May 2023 by Alexis Fisher
Get pawn shop very friendly staff always beautiful smiling faces and positive attitudes and great prices you won't be disappointed I promise you come on in and come see em tell them Alexis sent you ?
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May 2023 by Savanna M.
seems like every person of color that goes here for business gets kicked out because the yt people have attitudes.
