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March 2024 by Pakou Vang
Self service kiosk states ring buzzer bell for assistance, rung multiple times no one came to assist. Heard lots of people working in the back.
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February 2024 by Wayne Redman
Literally will make a decision on your address in 24 Hours, not notify you and create it as your problem. Apparently my service garbage cans blocked my mail box once, so without notifying me or the address, all mail was stopped and returned.... Great this is the country we live in, plus everyone who works there hates their life. Great, this is what you get in Gresham
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February 2024 by Claire Serrano
They insist my package had been deliveredBut it wasn’tMy 700 dollars worth package after paying them 100 dollars shipping fee, they made it disappearWorst post office ever
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December 2023 by Jeff
The postal service does more for less money than any other corporation in this country. They do it all with money they earn selling actual services, and while bearing up under poor management by Congress. We are lucky to still have a Postal Service.
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December 2023 by Nicole B
Reading these reviews...I don't understand how someone can accuse another of stealing when they don't have proof. Show proof instead of just empty accusations.Can't blame all your mailing issues on just one post office. Geez! I have been going here for years for my mailing needs. I can't complain if one customer gets more attention than me. They are just doing their job.
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November 2023 by Charlotte Scarponi
Packages are almost never delivered, it always says the location could not be accessed, but that definitely isn't true.If you try to call the post office phone number, their automated phone service does not work and will hang up on you if you try speaking to an agent, but not before making you answer a 5 question survey first.
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September 2023 by Whitney Gibson
Upon moving in my new apt, the mngr says I'm unable to have mailbox key. I have to go to this post office to get it. When I did, I'm told previous tenant never turned in key. Therefore, I'm responsible for purchasing said key, to the tune of forty dollars! Never heard of this before & I've rented my share of dwellings, in other states too! After forking over some grocery money, the postal clerk says I can't have key until sometime next week. Why that is & exact day were vaguely explained. I'm given paper to fill out w/ph#, so post office can call when key is ready. Entire next wk comes & goes, guess what? No ph call! So, I call & play hold game, wait for callback & end up ret to post office & finally got forty dollar mailbox key, aft being told initially that mailman/woman can deliver it to apt office for me . As w/my last visit, ridiculously long line w/several customers waiting to do things that don't require human assistance.
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August 2023 by Deb Counts-Tabor
Five years we've lived here and once Liz took over our mail, I don't know. Never friendly, in fact often rude, she took advantage of the fact we've had construction happening on our home to stop delivering our mail (even though the vehicle that was supposedly her final straw was parked in front our neighbor's box as well, and they didn't get a letter refusing to deliver their mail, and was in fact THEIR CAR). Is she homophobic? Is she just a grumpy person? IDK but her supervisor Michelle sure doesn't care. Michelle looked at me like I was wasting her time and told me to put my mail on a month hold, since we have a month of construction left, so that Liz wouldn't be inconvenienced. Sure, that's a better option than promising no one will ever park in front of our mailbox again! So I put it on hold, and came back today to get the 1st two weeks. No, they won't release it unless I sign the letter from the first of the month. Michelle flat LIED to me last time. So now, I have three options, after construction is done: get a PO Box, send my mail to a friend's house (Michelle's helpful suggestion), or move the mailbox (unless some rando parks in front of it, and I don't come running out to move them like a psycho, and then I guess I'll have to go with the PO box anyway. At this point I want to do whatever causes them the most inconvenience. Also, Veronica or Valerie or whatever your name is, when someone is CLEARLY stressed out, saying "you have a nice day" as you walk away from them is tip top service. I said what I meant.
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August 2023 by Kyron Little
mail carrier never knocks on door when I have a package needing a signature and just states I wasnt home. Beyond annoying.
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July 2023 by Chumpy Dumps
Slowest post office location, consistently. If you see a line of more than 5 people turn around and leave unless you have 30 minutes to and hour to waste.
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June 2023 by Peter M.
Very friendly and helpful staff, with a convenient location near the airport. Opened at 8:30am, so was able to mail postcards to my family before my flight out. USPS Rocks!
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June 2023 by Cassie Potter
Our mailman is the absolute worse! He’s rude, he smokes cigarettes, your mail smells like it, even if your car isn’t blocking the mailbox, he won’t deliver your mail, he’s racist and he targets you if you upset him one time. Route number 3306. Get this man to retire! The woman who fills in for him is absolutely amazing though!
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May 2023 by Jerrad
I have been delinquent on rent and bills because of this post office and I'm certain my credit score is lower due to them losing my mail. Checks to my landlord and medical bills sent from this post office have not been received. DO NOT SEND IMPORTANT BILLS THROUGH THIS POST OFFICE.
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May 2023 by Jolié
If I could give them ZERO STARS, I absolutely would. They have managers that LAUGH at serious situations and or incidents, they side with mailmen / women that are the most disrespectful, aggressive, and unprofessional human beings you will come across. They allow their employees to refuse service to customers with out a full investigation on the incidents that cause them to do so. They steal packages and mishandle packages. They treat citizens like getting mail is a privilege but really OUR MONEY is paying for all of this!!! Horrible customer service !! Corporate needs to send a secret customer in these establishments so they can see how crooked and unprofessional these folks are! Do right or get sued because I PROMISE, a lawsuit is COMING from SOMEONE if there is THIS MANY bad reviews.
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April 2023 by Ayianna Jolié
If I could give them ZERO STARS, I absolutely would. They have managers that LAUGH at serious situations and or incidents, they side with mailmen / women that are the most disrespectful, aggressive, and unprofessional human beings you will come across. They allow their employees to refuse service to customers with out a full investigation on the incidents that cause them to do so. They steal packages and mishandle packages. They treat citizens like getting mail is a privilege but really OUR MONEY is paying for all of this!!! Horrible customer service !! Corporate needs to send a secret customer in these establishments so they can see how crooked and unprofessional these folks are! Do right or get sued because I PROMISE, a lawsuit is COMING from SOMEONE if there is THIS MANY bad reviews.
