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March 2024 by Norman Freeland
In and out fairly quickly. Got done what I needed with no problems. Very professional staff.
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March 2024 by billy planque
I've never seen more than 2 people at the 4 person counter and most of the time there is only one. At the moment the line is out the door and one teller. Can we either hire someone or just completely shut down USPS.. we don't need it anymore.
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March 2024 by Riana H
Thoroughly enjoy shipping my packages from this location. The staff is always patient, friendly, and knowledgeable. Shout out to Rob! He’s a really nice and helpful clerk.
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March 2024 by Jen Mahaffy
What can I say… it’s a post office. So I can’t really give them five stars because everybody hates going to the post office. It’s right up there with going to the DMV or for some people, even the dentist.However, I don’t think it’s fair to give this location a one or two star rating simply because going to the post office is generally a pretty miserable experience for everyone no matter which way you slice it.That being said, as far as post offices go, I feel like this is one of the better locations. I’ve never had a bad experience that related to any of the people who work here. If anything, it’s only been because of having to wait for a while due to there being more people needing assistance than there were employees available to help. But that’s just the nature of the beast.So if you have to stop by a USPS location anytime soon, I just want to say a) I’m sorry for your loss, and b) go here instead. It will make the pain a little more bearable, I promise.PS - A special shout out to Dawn at the front counter who helped me with shipping my packages today and made the entire process quick and painless. Thanks, Dawn! :)
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March 2024 by Jim Kennedy
They do not ever answer their phone. Our community mail box was destroyed during the last ice storm. So we have to pick it up at the postal office. We have repeatedly asked approx how long will it take to replace the community mail box and just get a blank stare. No, I don’t expect it would be fixed in a week, but I do expect an estimate of how long. I have talked to others in a similar situation who have missed their mail box for over 3 months.
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January 2024 by Karl Sonnenberg
Best post office on this side of town, always shorter lines, multiple clerks and pleasant knowledgeable staff.
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January 2024 by Tyrant Chaos
Absolutely asinine. Went in today to check up on a package that was falsely reported as delivered only to be stonewalled because I had no tracking number. "Why not?" because I got the message it was delivered and thus threw out the receipt it was on. Anyway, calling their number did nothing as you can't do anything without the number and going in person somehow was just as bad if not worse as that was all he asked for without contributing anything aside from "no number? then get out.". Apparently, by the clerk's own admission, they do not keep records of a persons name or address in a database anymore. So to anyone reading this, if you lose that tracking number you're SOL. Either way, I have learned my lesson. I'm not trusting them with anything ever again.
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January 2024 by Korina Cook
I’ve been waiting in my prescriptions for too long. The latest update on my medication was that they tried to deliver on the 13th and couldn’t because of the snow, fine that’s understandable but it says the next business day they will try again which is today and there is no updates and looks like they aren’t planning on coming at all today despite me seeing a bunch of mail cars drive by. I need this medication as I have been off of it for 3 going in 4 days now.
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December 2023 by Bruce Cunningham
Parking lot is small and the city has only made getting there harder, but the staff is friendly and knowledgeable. There can be long, super long lines at times, but the staff works hard to keep them moving and it never seems to take as long as it should. The staff also takes the time to make each customer not feel rushed. When my 5 year old daughter went in to mail a letter to Santa, the spent a little extra time acknowledging how special this was for her and reassuring her the letter would reach the North Pole safely and on time. That's worth a little time standing in line!
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December 2023 by Matthias Schwab
The line was literally to the parking lot and the USPS team could only find a single employee managing the line :-)
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November 2023 by Sheila Costner
My experience is with our carrier. Her name is Amy. She is personable always helpful. Answers questions with a kind attitude. She is so reliable she reminds you of the old song about the post office. Route 2413. You should be proud to have someone like her on your staff.
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October 2023 by Tom Sanders
Waited for 20 minutes to talk to an agent but was switched to the survey without ever talking with anyone
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October 2023 by Giles Billingsley
Several times I have scheduled a hold mail order, and the hold mail request is always ignored. The mail is delivered as usual, and I always rely on my neighbor yo collect it.
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August 2023 by Lora H
This post office has bad reviews but I've been many times and always had good experiences. The employees have been kind and helpful. I like that I can drop off prepaid packages on the counter without waiting in line. Sometimes the line does get long but I think they're working as fast as they can.
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August 2023 by Matthew Cherry
Mail always shows up late and now letters are missing. These guys need to step it up.
