-
April 2024 by Diana Handke
They are always very nice and explain everything in layman terms so that anyone, whether or not they have experience in the field, can understand.
-
March 2024 by Myrth Ogilvie
I have many questions... Time will tell.
-
March 2024 by Natalie Trull
Very terrible experience here and I would not recommend taking your car here, especially if it is not an American manufactured car. The sign said 15 minute oil change and I was there for 55 minutes. And they started servicing my car even though they did not know how to reset the oil / service light - they should have NEVER started work on my car without knowing how to do that. So I waited 55 minutes for an oil change and had to still take my car to the BMW Dealership as they were unable to reset the service warning. And they still charged me the total price for the oil change, even with the incredibly long service time and not being able to complete the oil change appropriately. I would highly encourage you to look elsewhere to take you car in for an oil change.
-
March 2024 by Jeff Eddings
Fast and friendly!
-
February 2024 by Mischa Brolutti
Left my oil cap AND oil filter loose. Go to Fast Lane in Tigard they are a local company and much more competent.
-
February 2024 by Classy Cassy
The service was exveptional.
-
December 2023 by M0n0
I’ve always had a great experience here, even when it was Oilcan Henery’s. Except this last time. I got my oil changed and two days later my oil light came on when braking. Upon checking the dipstick, there was no oil on it whatsoever. My first thought, I have a massive leak. Second thought is they didn’t fill it completely at all. Seeing as how I went home after that oil change and had no oil on the ground, I’m willing to bet they didn’t fill it. So I went back the day after I noticed the light and the tech told me it has to be a leak even though there’s no evidence of one. So they filled it and I left. Didn’t have an issue after that. Which told me yeah, they never filled it completely to begin with.So I then took it to my local dealership to have them check for any leaks and they found none. Everything was as it should be.With that being said, I’ll no longer be taking our vehicles to any Valvoline shop again.Another side note, the tech that serviced our Sienna had absolutely no idea how to reset the maintenance required light. So probably more training needs to be administered.
-
December 2023 by Thanh Ly
Jay was a great person to have explain questions about services and process. He was truly an example of customer service and care. He built trust and reputation of business within the community and I appreciated the help in explanation of Valvoline's services.
-
November 2023 by Nathan Riggsby
Been coming here for along time, everyone is always friendly and helpful. Never had an issue with any service. Shout out to Brizzy and Diego for checking my fluid levels at no charge today.
-
October 2023 by Krystal F.
Desperately needed my oil changed. This place is super close to my work, so I stopped by. There was no wait, and the service was great and quick. The guy helping me was so nice and helped the whole process seem quick and pleasant. They didn't try to upsell me on anything. Would go here again.
-
October 2023 by C Rannells
They are great. You just sit in your car and within 15 minutes or less the oil change is done they also check lots of other things your tires, fluids and filters. I found them very friendly and informative. I will definitely be back!
-
October 2023 by RB S.
I have been coming to this location for about three years, and have received phenomenal customer service from almost every employee I have encountered. Today my technician was Matthew, and he was super friendly, honest, and informative - which is a perfect example of what keeps me coming back instead of going to the dealership. The one experience I've had that wasn't so great was today with the assistant manager, Jim, who seems like he could learn a thing or two from the people who work under him. It would be great if he had more awareness of how what he says to employees within earshot of customers could be interpreted.I am chalking this up to the personality of one person who doesn't represent the business as a whole, and I will continue to bring my car to this Valvoline location.
-
September 2023 by Kirk Olsen
I took my car there for a decade but then (seemingly due to new, unqualified technicians) they reinstalled the oil plug incorrectly TWICE. I had two leaks in a row - that had to be fixed by other shops. I gave the manager a chance to compensate me (with a free oil change) but he refused. Careful..
-
September 2023 by Kirk O.
I took my car there for a decade, but then staff turnover became problematic and service plummeted. They screwed up twice in a row by not properly screwing/returning the oil plug, which caused leaks after their service. And the manager refused to deal with it the second time. They lost my business and didn't care...
-
September 2023 by Gregg H.
Stopped in for an oil change. There was a short wait for a bay but not longer than 15 minutes. Once I pulled my car in I was serviced by 3 polite and efficient service technicians. I would definitely stop in again if I'm in the area for my next service.
