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May 2025 by Justin Parker
Absolutely the worst experience I have ever dealt with a non corporate Verizon store. They failed to do my trade in for my phone and getting ahold of a store is impossible because the stores don’t have numbers. You get told multiple times that some manager will call you back and it never happens. I do not recommend this store or this non corporate chain of Verizon wireless.
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April 2025 by Jason Hovey
Angel is an Angel. Fixed my life, my phone, and perspective. Go in and learn about life. Patience. And prosperity. 🤣
No, in all seriousness...good dude. I sat there and watched him be patient with a very rude customer, and was still able to keep his cool with the rest of us. Rock on brotha!
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March 2025 by Rhiannon Knutson
i got there at 4:40, insane
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February 2025 by Nicole Beard
I would give zero stars if possible. They have no interest in helping you, horrible experience.
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February 2025 by C B
this place is a scam travis tried to sell someone a tablet on wrong account now im seeking legal action
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July 2024 by caroline reay
Angel was very professional and helpful throughout my husband’s and my both get our phones updated. He did this in the face of having 3 groups of folks marching in right after us. He was thoughtful and reached out to all three groups even as he took care of us and did NOT RUSH US AT ALL in the face of 6 folks waiting. Very impressive!!
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June 2024 by Jen
Boyfriend came in to upgrade his phone with the new deal "$5 a month for the pixel 8a". The people working insisted that he had to pay $150-$200 for a set-up. They said that he HAD to get insurance because it was mandatory. When my boyfriend said he doesn't want any help setting up and just the phone they asked "what's your budget?". Doesn't Verizon have standard protocol for this? Then we received a weird phone call saying one of the team members was "upset" and he'd only have to pay $50. We looked online and my boyfriend could upgrade with only a $35 upgrade fee and the original deal. What the hell? Didn't know we were still bartering and negotiating in this era...
Edit: looks like this location is known to be filled with scamming staff. Too bad you couldn't scam us. Don't go to this store.
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June 2024 by Alissa Sobo
Went in to the store for an Apple Watch for my kids. they told me they'd be able to reduce the rest of my bill enough such that the Apple Watch addition wouldn't actually increase my bill. I was skeptical and lo and behold, my bill is higher. The dishonesty is annoying, and a hassle.
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May 2024 by Emily Poh
Angel was the only one working at the time but he handled is really well! Helped everyone he could and got me a good deal on an early upgrade!
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May 2024 by Brett Steffenhagen
I forget the name of the guy who helped me. Hispanic I think with long hair but a good guy.
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May 2024 by Misty Eddy
FRAUD!! Do NOT shop here. I was SCAMMED by an employee who lied about the devices he sold me. I have been dealing with Verizon for MONTHS trying to fix it.
I went to the Verizon in Clackamas to see if they could help. The guy laughed and said, “Yeah, they do that a lot.” Apparently this store has a reputation for scamming customers.
**Reply to Victra**
I have absolutely no intention of dealing with you or your store again. Your employee’s fraudulent behavior took six months to fix with Verizon. It was a nightmare.
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May 2024 by Nate Seese
We have been really struggling with some family issues, and Beto made our experience so painless and was extremely helpful. I’ve struggled with Victra branches in the past, but this has been a very pleasant experience. Thanks so much, yall.
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April 2024 by Alycen Moussette
This is our favorite location because they are so nice and accommodating! Very chill experience! Hengelberto was our service provider and they were lovely and Informative!
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April 2024 by Dave Cotnam
Angel was great!!!!!
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April 2024 by Sammy Haines
There's an employee that works at this location by the name Beto. He went above and beyond to help my fiancee and I get new phones.
He definitely deserves a raise ??
