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December 2023 by Damian Kilby
I had a fantastic shopping experience with salesman Dana Fox at the Janzen Beach Video Only. He did a fantastic job addressing my specific questions and demonstrating different tvs ability to perform in the areas that concerned me the most. He was very informative, low pressure, relaxed and very focused on getting me as good or even a better price than at the larger corporate competitors. We looked at all the tvs and peripherals I was interested, I told him I needed to go home and think about it, and the next day he helped me actually buy the tv and other items I'd decided I wanted. An excellent buying experience...and I love the OLED tv and 4K Blu Ray player I picked up...I'm all about watching old movies all over again now.
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November 2023 by John Hooghkirk
I recently went to Video Only to purchase an audio and video entertainment system for my home.I had the pleasure of reviewing many different options for a system that met my needs.Sales associate, Dana Fox is very knowledgeable and was extremely helpful in my decision to purchase the components I wanted.The Jantzen Beach sales team is top notch and all of the team members there are great.I highly recommend Video Only!
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November 2023 by Zorixion
What can I say about this place. I started by calling Video Only on Jantzen Beach and I have had the great opportunity to talk to Mike. I had a question to see if they had a specific TV in which he went to confirm that they did so I wouldn't waste my time going there just to say they don't have it. But they had only 2 left and I asked if they come please put one on hold for me and he obliged. I had to wait a bit since it would be about 8 hrs until I could even go to the store. I get there and meet Mike and super courteous, and kind (I'm sure the others are as well since this place looks very well kept and professional). Answered all my questions I had with the product. I had a problem as well with my credit check (since I wanted to do a payment plan) and I was confused as to why. But he called the credit agency and everything was settled and we where good to go..... Kind of. My eyes where bigger then my 1998 chevy malibu I had so I had to figure out a way to get the TV to my house. They have delivery options as well but he said I could leave it there as long as I need inorder to find a vehicle, or to come to whatever conclusion I needed. The next day I just brought my van and since I had a good experience I was also in the mood for a speaker system for the new TV. Mike showed me the speaker systems that best suits the ecosystem of the TV that works with one another. There was 3 options and boom it was easy to choose from there. I remember why I bought my last TV there 8 years ago and this just solidified while I'll only be coming back to Video Only for any TV or sound system needs.
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October 2023 by Mimi Zink
We worked with Tim and couldn't be more pleased. The service and the knowledge he provided was extremely helpful and appreciated. He didn't put any pressure on us and helped us pick the right set that we are very happy with. He was able to help us get the best deal possible and beat all other big box stores. We couldn't recommend him more!
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August 2023 by Rick Valdez
Zak is a 5-Star kind of guy. We’ve bought two TV’s and two sound bars.Unlike Best Buy, focusing on VIDEO ONLY, they deliver on the name.
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August 2023 by James Kennedy
Zach was incredibly helpful and kind. He took his time to ensure we got the best deal. I will be purchasing my next TV/audio setup from this store.
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August 2023 by Matt Mayfield
DO NOT SHOP HERE.!!! SCAM!!!Sold me a broken, top of the line samsung tv and then would not exchange or refund the cost. Made me go through samsung warranty. It's been 3 month with no resolution.Tv didn't last 24 hours and has consumed 200 hours on my time.
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June 2023 by Aaron Sussell
A few months ago a disabled relative in OR needed a new television after her old one died. She was not able to go the store and doesn't have home internet. The Video Only website shows all current models and deals; I picked out a new Samsung in her price range. Delivery and installation were easily arranged, prompt, and the cost was reasonable. The installer helped her understand how to use the remote and TV. She is thrilled with high quality and ease of use of her new TV.
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June 2023 by David Huynh
I came down for a wine-tasting trip during Memorial Day weekend. On the way back up to Seattle, I stopped by Video Only Jantzen Beach to pick up a television for my new home.I was greeted by Mike Marto who I believe has been working with Video Only for around 30 years! He actually started at the Tukwila Video Only in Washington State where I usually purchase my TVs.Mike was great! He answered all of our questions without pressure. He is extremely knowledgeable about TVs, brands, features and even sound bars and mounts!We felt well taken care of and confident in our purchase with his guidance. He even came out to the parking lot to make sure the television would fit in our vehicle. Mike and another associate carefully loaded the TV and sound bar in our car and thanked us for our business.I would highly recommend Mike and the staff at Video Only Jantzen Beach and will be back again for all of my television needs. Thanks again!
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May 2023 by Sarh Max
10 star Customer service.This location recycled our old tv's for free. They also offer in store credit for old tv's.
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March 2023 by Sassy D.
We were in store today. The salesman, Marc, went above and beyond with his customer service. He was knowledgeable about the products, answered all our questions and was was very nice to work with for our purchase.They recycle old tv's. The store was clean and comfortable. The employees were all friendly and clearly work well together. I would recommend this store and of course Marc to everyone looking to buy a new tv.
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March 2023 by Lisa Barsotti
Dana is phenomenal! My partner and I stopped in to look for a TV after our dog knocked out 58’ Westinghouse off of the stand last night.Dana came over and chatted with us then offered an excellent deal on an LG TV for a reasonable price. He was knowledgeable, kind, not pushy at all, and wanted to help us get the right TV without paying a pretty penny.Will absolutely be going back to see Dana for all of our media needs! Thank you for everything.Cody, Lisa, and our dog Ramona
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March 2023 by Ronald Oringer
Video only has the best prices anywhere. Exact same Sound bar Best Buy $199.95, Video only $169.99. They also beat Crutchfield and the rest of the internet, and best of all their staff knows the ins and outs of what they sell. I shopped the Jantzen Beach location Sat. Afternoon. I believe the salesmanship name was Mark. So if you want to save money, get advice and get it the same day, go to Video only.
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January 2023 by Wild Orchid
I like the excellent customer service. And generous associates inside the store helping to load the heavy 75" tv inside my suv. Picked u , check out and loaded the TV took less than an hour. My trade in tv is added great discount to my new smart tv. Overall video only in the best store in the market.
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January 2023 by Bill Montgomery
I've been shopping here for decades. Excellent staff. Video Only not only beat the competition but saved me hundreds on fabulous 77 " LG TV. Thanks Tim and the management!
