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January 2024 by Jeannette Kimber
All the staff here are welcoming, friendly, informative and efficient.
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January 2024 by Rachel T
New year new glasses!! Had a great experience at vision works and they have a great eyewear selection, good vibes too!
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January 2024 by Jean-Pierre King
In the world of glasses shopping, this place beats the others. Choosing frames isn't a chore; it's a fun experience! The staff doesn't just help you pick; they're like matchmakers for your face and frames. They've turned shopping into a laid-back mix of humor and insight, all to help you find specs-tacular happiness for your eyes. My visit was great, and I bet yours will be too!
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January 2024 by Elle Young
Professional, accommodating, and super kind staff! Highly recommend for eye care!!!
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January 2024 by Lee Younglove
Even though I had not made an appointment I was offered excellent service as soon as a Visionworks associate was available.
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January 2024 by Noelle Schindele
So far great service and choices! The prices were right too. We have vsp so the in network benefits were worth it. Rhisa was so awesome helping me choose and setting my 2 year old up with some Minnie markers and coloring books! We had a most excellent experience
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December 2023 by Nelson JB
Had a very good experience picking glasses and getting them ordered in store. There was some problem with the lab and it ended up taking almost twice the amount of time that I was told for them to arrive. I called the one 800 number and was told by the nationwide service person that they were ready for pick up. Unfortunately, when I showed up they were not there, so A communication issue between the nationwide service lab, and the store itself. So I wasn’t impressed at that point. But the in store rep,Rbisa Smart, made things more than right. I didn’t ask her insist on any compensation for the delay and dropping the ball on the labs part, As she took it upon herself to compensate me more than fairly And went above and beyond my expectations. So in the end I had a great experience thanks to Rbisa, thank you!
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December 2023 by Christopher Arenas
I was told I could have contact lenses before I leave. First time. Two weeks later all I have paid for is an eye exam and never got contact lenses. First day finishing up eye exam and, 'oh the doctors have all left.' They then tell me I have to schedule a class for contacts and it will take a couple weeks. I call and they have a trial pair already waiting for me. I can't get these contacts without a class and they have no available apointments for another week. They tell me it's a law.. I can buy contacts online right now from countless places without having to take a class. Visionworks is garbage.
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December 2023 by John VanLeeuwen
Dr Jennifer was professional and informative, the exam went very well. Krista did a wonderful job helping me pick out some lenses and making recommendations, Krista was just great to work with!!
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December 2023 by Elizabeth Mros-O'Hara
Great experience. Smart and caring staff, prompt service. Dr. Vo took the time to discuss my Healthcare needs and collaborate on solutions. Excellent service.
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October 2023 by Joe L.
Five star rating all around at this Lloyd Center location. Everyone in the store gave excellent customer service. From the receptionist to the lady that had me fill out the paperwork, to the doctor, to the gentleman that help me find the right glasses that fit my face. All of them had great personalities, which is a rare find nowadays.
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September 2023 by Amber Abbott
Communication was superb!Although Visionworks, had technical difficulties the morning of my appt. and we had to reschedule, they got me in quickly to another appt time. I ended up running late to the new appt.? and had to reschedule AGAIN. Visionworks was very compassionate and understanding about this. They allowed me to come at a later time that same day. The customer service was friendly & helpful at the location. They were polite and not too intrusive, while I shopped for frames. The exam was done quick and professionally. The doctor did well explaining my prescription. I wish they had more Ray-Ban frames to choose from, however, I was overall happy with the whole experience.
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September 2023 by Katherine Felton
Great experience! I was impressed from the moment I walked in & was greeted, to the exam with Dr. Wrege and her team, then when working with Hudson to select frames and lenses.Dr. Wrege's knowledge and demeanor is excellent. Hudson is exceptional at helping clients and extremely knowledgeable. Will gladly return next time needing glasses!
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August 2023 by David Berger
The staff was very friendly, welcoming and helpful. They explained how insurance worked and advised on glass options without trying to upsell me. The doctor took timeTo explain my vision issues and make suggestions for eye health. A great team and recommended highly.
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August 2023 by Kate B.
My partner and I have both been to Visionworks at Lloyd Center for our eye care and prescription frame needs. There aren't enough gold stars on this review platform to express how wonderful the staff are. If you want friendly, personable, knowledgeable, professional, intuitive, observant, detail oriented people to work with, GO HERE--you will be so glad you did. A shout out to Rhisa, the Optical Supervisor. She spent so much time with us on each of our various visits and knows precisely how to maneuver insurance coverage--she has your best interest at heart and will work with you to ensure you get exactly what you need. The team of professionals here work beautifully together and make you feel welcome! No upselling here or b.s. What a relief!
