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November 2023 by Amanda Paull
Horrible experience getting my flu vaccine. The person at the pharmacy counter was unbelievably rude. I don’t know if I can name names in this review. They kept interrupting me. I told them my appointment time was for 12:15pm, to which they sharply said, “I heard you.” Then, they asked me what my appointment time was, so clearly, they didn’t hear me. The entire interaction was like this. They didn’t ask me for my insurance information until 15 minutes AFTER my appointment time. They did apologize for not getting that info sooner, so there’s that, I guess. But that apology doesn’t make up for their behavior and attitude. During my entirely too long of a wait, I witnessed this person be rude, disrespectful, and unprofessional to everyone, not just me. This person needs to be far away from any customers.Another complaint is that a person whose appointment time was after mine (for 12:30pm) was given the vaccine before me. I finally got my shot at 12:50pm, 35 minutes after my scheduled time. There was also a used lollipop sticking to one of the vaccine staging area chairs (who knows how long it has been there). The store, in general, felt dirty to me, which isn’t a good thing in any situation but is especially bad for a pharmacy.All in all, avoid this Walgreens at all costs.
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November 2023 by Leo Driedric
For some reason they close at 6:00 pm. Could not find out why. Wanted to pick up my meds. This is a bummer..
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October 2023 by Alex Lukich
Ordered a foam board print of my seating chart for my wedding and it was a horrible experience. First of all I never got notified that it was ready, once I myself figured out it was ready, I went into the store only to be made to wait for 20 minutes before anyone acknowledged me. Then I found out they printed it on the wrong material. Waited another 10-15 minutes just to be told they don't have the material that I requested online. When I asked if another store might have the right material, the girl helping me said she's not from around here so she doesn't know. There was no apologies, no effort to help me, no effort to make it right. The lack of customer service was incredible. There were about 5 employees wandering around behind the photo counter, not a single employee acknowledged that I was waiting patiently. So unimpressed, I will never go there again.
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October 2023 by Matthew Whitaker
You would be better off getting your drugs off the streetcorner of 82nd from homeless people than this walgreens. It is a sad, bad place.
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October 2023 by B L
Literally the worst pharmacy you could ever walk into in Portland. Nothing in stock, no one answers the phone, and they rarely are open
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June 2023 by David Onley
The manager is working hard at revitalizing this store in the heart of Montavilla. Her hard work is showing results both in and outside the store. The grounds are so much cleaner now, which helps lift up the entire area around the store. The staff is so great and welcoming and helpful. Love they have treats for my puppy at the Pharmacy and Register. That extra touch makes our visit fun and we look forward to coming back. And with a special thanks to Debbie, who is one of the kindest, caring, and most helpful people I've ever met. Great work to everyone and thanks so much for caring about our neighborhood. Looking forward to what comes next!
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June 2023 by Chad Clement
Had a really bad experience trying to receive a package through their FedEx service. I don't recommend using it at all.
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April 2023 by Ann Catchpole
They make you feel like a criminal it's ridiculous and their shelves are always not stocked the way that they could be or should be in my opinion and once again just like some other places where the employees are rude seems like the employees here are either super rude and nasty or they're super happy and kind there's no in between so unfortunately this time it was a nasty checker but the last time I was there the Checker was great and helpful and wonderful and terrific so I guess it's a luck of the draw a play of the card to see who you're going to get when you go inside!
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February 2023 by Kennedy Coopwood
I went in while super sick to get a prescription. While waiting, I was looking for a Gatorade. Joey went out of his way to help me find what I was looking for from the back. He made a miserable situation more pleasant!
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December 2022 by Mariah “Mooney” Stokes
Whoever the lady is working today she was very nice and very informative I like the fact that she had an answer for my question and she was not rude like a lot of people have been and other places of business it feels good to get some great customer service here in Portland Oregon I felt the need to go ahead and give this review because this isn’t something I experience here often I’m not from here I’m from the Midwest and surprisingly we have better hospitality So I appreciate whoever that is working today November 12, 2022 at 1:28 PM.
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November 2022 by Michael S.
Service here is terrible! I've never filled a prescription here that hasn't taken forever. I believe they don't have enough people in the pharmacy to help out. Which I've read can cause mistakes
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November 2022 by Vanessa Larson
Made a flu shot appointment online then showed up and showed up only to be told they don't take my insurance. Thanks for wasting my time.
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October 2022 by X
arrived to be denied service because i'm on medicaid?pharmacy employee MORGAN didn't even look at my insurance card before saying "id be charged out of pocket".wasted an hour and my lunch break for an incompetent worker to wrongly say walgreens doesn't accept medicaid-covered vaccinations.
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October 2022 by R G
I stop by to see if they had some hemp lotion. The black lady stocker wasn’t very helpful. She didn’t seem like she wanted to work there. Also mostly everything was locked. So how would I ask her to help me if she was didn’t want to. I left . Not friendly service. I was respectful when she was rude.
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June 2022 by J W
The pharmacist Joy was horrible to me from the start. She accused me of calling my prescription into the wrong Walgreens, I drove all the way to the other Walgreens just to be told that it was in fact at the one at Burnside and 82nd where I went originally. Joy spoke to me like I had spit in her face from the beginning. I know that pharmacist have a really difficult job especially during the pandemic I know that this particular store has had to shorten their pharmacy hours due to light staffing.I also know that I was perfectly cordial to joy and didn’t deserve to be treated like human trash in the five minute interaction I had with her.