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March 2024 by Katie G.
Today I came in at 2pm to pick up my prescription, to see the pharmacy shuttered and several people already standing around waiting. The pharmacist decided to make their own new long lunch break while the line of sick people standing around just grows. This is unacceptable. Their employees need to manage their time properly and not make their patients suffer. The store itself is dismal enough with it'a grimey floors and post apocalyptic feel, but this is too far. Leaving sick people standing around other sick people because someone wanted a longer lunch break. I'll be transferring my prescriptions elsewhere
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February 2024 by Tenant Verification
Wow wow wow ! I am switching from the trash MLK location where the staff are rude , degrading and disrespectful!! One call to this location and I was treated with kindness and professionalism! Whoever is answering the phones at Lombard location at 11:15 am on a Sunday :: THANK YOU!!! I appreciate it more than you know sir !!!!
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January 2024 by Bea M.
This place is a joke. Last time I went there, there was an argument going on with a customer. It's dirty in front and if there is security they are just looking at their phones. Maybe the pharmacy is good but the store sucks and reporting them to corporate! Would give zero stairs if I could.
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January 2024 by Naomi Zielinski
Amazing store! Clean and very nice service! Best pharmacy service ever! No line- very helpful while I had presentation problems and needed them by tonight! And it’s Christmas Eve! Very very nice!
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December 2023 by Alan DeCambra
Absolute chaos in this store that gets louder the closer you get to the pharmacy
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September 2023 by Ben
If depression was a business and not a mental condition..... Walgreens would be it. I dislike the few times I need to go here. Ghost town USA
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May 2023 by Madeline Medina
If I could give it 0 stars, I would. Don't come here for passport pictures??The most disgusting pictures I have ever seen of myself and I love myself to the fullest. They deadass looked worse than mugshots and I was questioning my entire existence because I could not believe how fugly that picture was. The lightening is absolutely trash and the customer service was rude. Don't waste your time, energy, and money for a picture here, but at least you can get a refund just bring your receipt because they will give you attitude if you don't, but they'll give you attitude if you do have it too ? Like ma'am why are you mad asking me if I have the receipt if it's literally in my hand, like I work in retail too I know the rules? Anyways go to Passport Immigration Photos on Broadway, TRUST ??✨
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May 2023 by Dun G.
Getting medication here was so frustrating and horrible. I came in with a prescription and waited for what seemed like forever for two people ahead of me to get through the line. That's not too bad but not the best. Then I was told I'd have to wait twenty minutes for my meds, pretty standard. I waited for over thirty minutes which is fine, but they called my name over the intercom or whatever it's called and I was sitting RIGHT THERE. You saw maybe four people, you couldn't remember who I was? But I was still calm by this point- these things happen. Where the one star review comes from is the rest. I came up to the pickup window and was immediately told to wait in line. I thought I was in the wrong so I got in line again. Waited in line for forever again. When I got to the window the lady asked if I had been called- yes I have YOU PEOPLE CALLED ME. So she said I wasn't supposed to be in line??? And to go to the pickup window. Now I'm annoyed. I go to that window AGAIN and the guy there looks annoyed? I said my name and he sighed "oh" then refused to make eye contact again and muttered whatever he was reading off the warnings and shoved the bag toward me. Why are y'all being so rude? I get it- I was in sweats and a big hoodie with messy hair. I AM SICK. My appearance is all I could gather would have made them so rude to me- but maybe they always are? Also I noticed the chick at the window overly chatty with some dude ahead of me and offered everyone but me free Covid tests to go. What gives?
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April 2023 by Angela Tyrrell
Great place to grab some quick medical supplies and candy and cards toys for kids and also beauty supplies
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March 2023 by T J
This review is for the pharmacy. Big thanks to them, they are overworked and understaffed but they somehow manage to be kind, caring and patient and do their best to help sort things out when Dr.'s make mistakes and insurance creates hassles.
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February 2023 by Angela scheel
They allowed me to schedule an appointment for something they don't have. Went to another store where they did have it to find out you have to be a certain age to get the immunization. Why couldn't they have bothered to say anything about it before I scheduled twice?
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January 2023 by Alison H.
No offense to anyone working here, but do not get passport pictures taken here unless you want to pay $17 to really humble yourself with the worst photo you've ever seen in your life. Take a photo at home and just get it printed
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December 2022 by Anna D.
Always slow and understaffed. Photo prints are awful quality, visibly pixelated even though originals were high resolution
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October 2022 by Nelson
After arriving at this store to purchase 2 greeting cards around 10am today, I was the 2nd customer in line behind another who was at the register getting an adjustment from a previous purchase. The lone cashier was having difficulty so she called an older gal who appeared to walk from the nearby photo dept., possibly a manager because she took over the transaction. As time passed the waiting line grew to 5 customers. The customer at the end had just stepped in the store and grabbed a gift card off a nearby rack to purchase. As the "manager" walked away from the cashier, the last customer asked if he could pay for the gift card, he apparently didn't want to wait even though he had just stepped in line. The "manager" walked to a nearby register & began the transaction for the gift card, in spite of those of us who had been waiting. I then left my spot in line & stepped in behind the customer paying for the gift card & laid my purchase on the register counter. Once the "manager" completed the gift card transaction, she immediately shut down the register, glanced at me, turned her back, & walked away without saying a word. ABSOLUTELY RUDE!!! If this so called "employee" doesn't like waiting on customers, she shouldn't have a job especially at Walgreens, ESPECIALLY if she is in fact a "manager". Even though I live in the area and have shopped at this store in the past, I WILL NOT BE BACK! Not even for future prescriptions pick-up. UNBELIEVABLE!!!
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August 2022 by PDX Me
I called because my child's ADHD meds have been delayed for over a week due to it being out of stock to find out a timeline. When I was told it wouldn't be filled before school starts I said I'm probably gonna just have to have the doctor send it to a different pharmacy that has it in stock. The lady on the phone then began to yell at me and start lecturing me about federal law and how it's not their fault they don't keep it in stock. After about 5 minutes of being yelled at I calmly told her, "I get it. I'm not blaming you guys. My son is just a maniac when he's not on his meds, so I just have to get it filled somewhere else before school starts." She then shouted some more at me about how it's not their fault and in a really nasty tone said, "I'm sorry your son is a maniac, as you put it." I will never be using any Walgreens ever again. Blows my mind their employees are allowed to abuse customers and talk that way about children.
