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April 2022 by Maressa Lopez
Hey Wells Fargo this location doesn’t seem very inclusive to the local community. I was in on a busy Friday afternoon “payday” as some call it, and a Spanish speaking person was trying to communicate and the teller (super nice person) didn’t understand a single word pertaining specifically to money in Spanish. I had to translate for him (which I would do for any Spanish speaker to help THEM) and I am a CUSTOMER. Which I would assume is WELLS FARGO’s RESPONSIBILITY to make sure they can cater to the WHOLE community. Train your employees to understand money and banking phrases in Spanish or other languages spoken in the community. It is 2022 get ? it ? together ?The floor manager did thank me for facilitating but that is far from the point.
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March 2022 by Sarah J.
Yelp and Wells Fargo really need to get their listed ours matched up. I've done multiple times only to find that the branch has very different hours than what are listed here
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December 2021 by Diaz F.
Elizabeth Stewart is such an amazing banker! She really helped us through understanding a tough financial situation and took a lot of time out of her day to help us. I would recommend her excellent customer service to anyone!
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December 2021 by Dylan Hageman
The ATMs and the windows are boarded up with plywood. Pretty sure this branch is permanently closed now.
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November 2021 by Dylan H.
Boarded up windows and ATMs. Pretty sure this location is permanently closed. Been like this for about 2 weeks.
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October 2021 by Paul Lantow (Tall Paul)
ATM is blocked off with plywood. Since today is a bank holiday, that means I can't withdraw money from my own bank.
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September 2021 by Miss Friendly
All I wanted to do was use the atm outside, it was absolutely disgusting! Yea I know Hawthorne is a busy street, but it really had not been cleaned in ?????
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July 2021 by Jackson M.
Doesn't accept cash for rent? Smh Leave the shitty giant banks and join a credit union
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July 2021 by Masha Anna
The manager of this branch, Owen something, intentionally tampered with my account
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May 2021 by Rubie Rodriguez
I’ve been going to this location for over a year now, recently visited because my card wasn’t working. (Not all places will take the chip) the teller didn’t take the TIME to actually understand what I was needing, she tried to tell me my card was working fine (along with other issues) and because of this I wanted to close my account.After a branch personnel contacted me SHE too didn’t care or ask why I’d like to close my account.Honestly, I won’t recommend anyone to bank with Wells Fargo, customer care isn’t their priority. If you go in asking or needing help you won’t get it (even when there holing your money).Once I open a bank account somewhere else I’ll definitely close this account.
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May 2021 by Barbara Evans
All I wanted to do was use the atm outside, it was absolutely disgusting! Yea I know Hawthorne is a busy street, but it really had not been cleaned in ?????
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February 2021 by Jennifer B.
I would give zero if I could not only for the branch but customer service as well. They treat you like trash and expect you to be nice. They need to be closed. I had to get lawyer involved. They put people at high risk when they shouldn't, withhold funds, send you all over when you know what you are doing and talking about. Close Wells Fargo!
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September 2020 by Julie Watson
I really appreciated the way Alonda took the time to provide excellent customer service. I was feeling stressed and in a pinch when she stepped in to assist. There are some employees who aren't as helpful so the good ones shine bright!
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February 2019 by Azi N.
After 2 years of banking I think its time to write a review for the excellent service I've experienced. Everyone here works together to create an efficient experience. Although I can't remember every person I've interacted with I have worked with several individuals multiple times and remember: Stephen, Alicia, Johnny and Dauda. They always have plenty of tellers and bankers available to help. Parking out back is easy.
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January 2019 by Larry Johnson
Very good service
