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July 2023 by Yulia June
Visited this branch to create a checking account. Everything was done most likely to my needs. Special thanks to the bank's professional, Kevin Bui. This person deserves a bonus for a hard-working attitude and amazing customer service skills.JFYI. Wells Fargo has the lowest required daily balance ($500) that lets you avoid monthly fees. Also, I was happy with how their mobile app works.Would definitely recommend this bank.
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July 2023 by Yulia Panfilova
Visited this branch to create a checking account. Everything was done most likely to my needs. Special thanks to the bank's professional, Kevin Bui. This person deserves a bonus for a hard-working attitude and amazing customer service skills.JFYI. Wells Fargo has the lowest required daily balance ($500) that lets you avoid monthly fees. Also, I was happy with how their mobile app works.Would definitely recommend this bank.
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March 2023 by Jordan Henderson
Change your hours this is ridiculous this has been two Saturdays now I've had to come to your location needing to make a withdrawal( large then what I can at the ATM) and your lobby is not open.
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November 2022 by Danielle Keenan
Not there fault but workers are overrun. They need people to work. The lines can back up for a bit.
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October 2022 by Travis
I won't be coming back. With multiple visits, they consistently had only 2, or even 1 teller working and the line, even with just 3 people in front of me I stood for 20 minutes.
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September 2022 by Tracy Crosley
Amazing people. They were able to help me securely access my account even though my debit card and ID were lost.
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May 2022 by Bob Bailey
I have been with this bank since it was First National, then First Interstate, and now Wells Fargo; and I have never been made to feel soo devalued as a customer as I just was with Patricia when I went in to establish a second checking account to use as a debit account for a single recurring monthly bill that I want to keep separate. She informed me in the most surly, rude, and condescending manner, that a "banker" would be able to "give" me 1/2 hour of their time latter that day. No apologizes, no explanation, no compassion, or empathy, just a smug smile and a "so what do you want to do" kind of attitude. The downtown Portland Branch is all professional, this branch as represented by Patricia is NOT.
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February 2022 by Keyla Pliego Zuniga
Honestly not good customer service I have called plenty of times and they never answer the phone I even tried doing it while I was in there and it wasn’t busy and they still didn’t pick up. Why have a phone number when it’s never going to be answered.
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December 2021 by shakedown street
homeless people sleeping in the drive thru atm to stay drynot wearing a maskdef not vaxxedthey need a security guard their nightly ive seen cars dropped of their stolen and then people chop them up int he wells fargo lotno 50 dollar bills in the atmshut it down
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December 2021 by jose esparza
The worst branch in Southeast ever !!!They closed on Saturday now , even the branch on Hawthorne is closed Saturday and the one on 82nd and foster its always packed on Saturday!!
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June 2021 by Xiao Meng
I'd love to give Breanna recognition for always being so friendly and helpful. Maybe she can give Lena a lesson or two on how to provide good customer service.
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May 2021 by Sean M.
5 stars for Breanna. Her customer service is always top-notch. I came without knowing an appointment was needed but she still helped me and did more than what I asked her to do to make sure everything was okay. She was also very patient with my parents when they came here without me. Didn't want to take up more of her time so I made an appointment. Got assigned to Lena this time and she's rude and impatient. Didn't feel welcome at all at Lena's table.
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November 2020 by Global Life Entertainment
The customer service here sucks, they take for ever. Dont explain themselves. When you ask for them to do something they do the opposite dont understand how you can let you're reps work with no sense of manner.b
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October 2020 by Tracy Melton
Only 2 tellers
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December 2019 by mubashar isack
Poor service ?
