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January 2022 by Wayne S.
What's up with the cashier who only wears a face shield, in a pharmacy, during a pandemic, with a high level of people contact? This seems irresponsible.
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November 2021 by Chandler F.
This has been my go-to Walgreens for the 20 years Ive lived in Portland (not Portland more like the greater Portland area but you get the gist of things). Anyway I walk and this tall block of meat named Dennis or something asks me to leave cause Im not adhibiting to dress code. I say no way Jose and next thing I know Im backwards roller blading down 32nd street with hand in a bind wearing what I can only describe as a little girls forgotten set of soccer shorts. I get to the. bottom and backwater Dennis offers me one last chance to turn around, I say id rather be dead so I make a break for it. Long story short I got my cliff bars but It was at the cost of my innocence and "the triplets" if you know what I mean. All in all not a bad trip but I could've used more manners from the boys in blue. Hopefully ill see you all tomorrow
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September 2021 by Anastasia B.
This is the worst pharmacy Walgreens location I've ever interacted with. I made an appointment to get my booster shot last night (I did this through a guest checkout) and remembered I needed to cancel to help my grandmother get to an appointment. So, I call and get a man who picks up and he tells me to just go online and change it, but I had already told him that the website told me to call if I hadn't created an account. He basically just kept telling me to come in for a walk in and I told him I'm a full time student and full time worker so I wouldn't have time and would prefer to have a scheduled time to avoid a 30 min+ wait. He then put me on hold without saying anything, I wait for 5 minutes, and then a woman answers. She proceeds to for some reason not help me reschedule the appointment, but tell me to walk in, so I told her the same thing. She then gets rude in tone and says it wouldn't make a difference, when it literally does for me with school and work. At this point I had to tell her to just fully cancel the appointment and now I'm going to schedule it elsewhere. I've always had insanely good experiences in Walgreens and their pharmacy section, but these people were so rude and unhelpful. I would recommend a different location if you're wanting any kind of "okay" service.
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September 2021 by Alessandra P.
This is the worst pharmacy Walgreens location I've ever interacted with. I made an appointment to get my booster shot last night (I did this through a guest checkout) and remembered I needed to cancel to help my grandmother get to an appointment. So, I call and get a man who picks up and he tells me to just go online and change it, but I had already told him that the website told me to call if I hadn't created an account. He basically just kept telling me to come in for a walk in and I told him I'm a full time student and full time worker so I wouldn't have time and would prefer to have a scheduled time to avoid a 30 min+ wait. He then put me on hold without saying anything, I wait for 5 minutes, and then a woman answers. She proceeds to for some reason not help me reschedule the appointment, but tell me to walk in, so I told her the same thing. She then gets rude in tone and says it wouldn't make a difference, when it literally does for me with school and work. At this point I had to tell her to just fully cancel the appointment and now I'm going to schedule it elsewhere. I've always had insanely good experiences in Walgreens and their pharmacy section, but these people were so rude and unhelpful. I would recommend a different location if you're wanting any kind of "okay" service.
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February 2020 by Kim G.
This has been my go-to Walgreens for the 20 years I've lived in Portland. It's not that clean, there are always street people sleeping against the wall or begging me for money when I enter, but I keep going back. The people that work there are very nice and provide great customer service. It's not their fault that the area where the store is located has become so run down. I'm always making homemade greeting cards and Christmas cards; I order online and pick them up here. Prices can't be beat and photos are always good quality. As I've mentioned in other reviews, I prefer the smaller versions of stores because it's easier to go in, grab what I need, and leave. I'm forever running a bunch of errands and this Walgreens fits the bill. Definitely smaller than most, but I don't need it to be larger. I'm coming here for a few items I can't get elsewhere. In. Out. Done. I've no experience with the a Pharmacy because I use Rite-Aid so this review is for the store itself. It's convenient for me since I drive by every single day going to and from the gym. There is plenty of parking in their own lot which adds to the convenience factor.
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December 2019 by Greg N.
We've come here for many years. Overall the service both at the pharmacy and in the store in general is usually very good. However, there's one key issue for the pharmacy to address. When you go to such great lengths (on the recording when calling store, signage in store, pharmacists reminding you verbally) to point out you close for lunch from 1:30 to 2:00 daily, please adhere to that. Many of us plan errands around other commitments, so showing up to find out you won't open until 2:10 is disrespectful of your customers' time
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November 2019 by Christina C.
Pharmacist Gina went out of her way to help me with a tricky prescription situation. Fast and efficient! Great customer service.
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July 2019 by Christine T.
Yesterday, we were in need of travel supplies that one easily can forget. We had spent the day roaming NoPo and stopped into Walgreens. Upon arriving, we needed to use the restroom so we headed to the back of the store. We noticed that the bathrooms had code locks on them. As if timing weren't any better, store employee Brittany exited the women's restroom. She kindly opened the men's room for my partner without any question. She was very friendly and helpful. We gathered our supplies and headed to pay at the register. Brittany was the smiling face that greeted us. In between all of her extraordinary customer service skills, she managed to alert the manager discreetly about a potential theft. We literally had no idea what was going on until we witnessed the manager grab a 4 pack of beer from the hands of the thief on his way out of the sliding doors! Great job, Brittany! You're a keeper! Treat her right, Walgreens.
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July 2019 by Christine M.
Yesterday, we were in need of travel supplies that one easily can forget. We had spent the day roaming NoPo and stopped into Walgreens. Upon arriving, we needed to use the restroom so we headed to the back of the store. We noticed that the bathrooms had code locks on them. As if timing weren't any better, store employee Brittany exited the women's restroom. She kindly opened the men's room for my partner without any question. She was very friendly and helpful. We gathered our supplies and headed to pay at the register. Brittany was the smiling face that greeted us. In between all of her extraordinary customer service skills, she managed to alert the manager discreetly about a potential theft. We literally had no idea what was going on until we witnessed the manager grab a 4 pack of beer from the hands of the thief on his way out of the sliding doors! Great job, Brittany! You're a keeper! Treat her right, Walgreens.
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April 2019 by Shauna M.
I have mostly used CVS for most of my adult life, but for convenience I now use Walgreens. I miss CVS. The pharmacy always seems to be closed for lunch every time I try to go. I know that they do this, it just feels like the exact moment I have free time to run an errand always seems to be when they are closed and it's frustrating. I don't know of other pharmacys that completely close for lunch (at least CVS in other states never did). The photo department is nice to have but it always takes awhile to flag someone down that can help me. Figuring out how to get into the parking lot with the one way streets is always a fun puzzle. Bottom line: serves its purpose but never a fun experience.
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April 2019 by Lisa S.
I normally wouldn't review a drugstore, but I consistently get great service from this store. I don't go often, but when I do the cashiers are always super sweet, and the pharmacy staff has always been very helpful with not only prescription drugs, but over-the-counter medication as well.
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February 2019 by Fiona W.
The employees at this pharmacy are some of the most amazing people I have ever met. Tonight I watched them struggle to sort out my insurance and work with another couple that didn't understand their coverage. They are truly heroes. Special shout out to Grayson and Garret.
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January 2019 by Annie G.
I come here a lot because it's smallish and they have most things you need in a pinch. I work nearby. I went in Jan 2nd around 11:30am and couldn't find motor oil for my car. No biggie. But the guy at the register was painfully slow with the person before me. And even slower with me (I was buying 2 items). He proceeded to card me for cough medicine and stared at my license for what felt like the longest time. Patience and understanding go a long way, but this day I was in a hurry and he was moving at wayyyyy slower than the average pace. It was the worst experience I've had at Walgreens, I think there's something off or he was on drugs. Anyway, if I walk in and he is there i'm going across the street to Shell
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December 2018 by Eam M.
I go to Walgreens once a month. I love going there for photos and making postcards. I had problem with a salesperson that could have ruined my shopping experience! Jennifer, the store manager stepped up and made everything awesome again. Thank you Jennifer for a job well done!!!!
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August 2018 by Megan B.
Note: This is solely from my experience with the pharmacy, and mainly one person. Without going through all the details of the epically horrible experience I had transferring a prescription here, let me post the highlights: - I got a confirmation phone call saying they received it from the other pharmacy, but when I showed up to pick it up days later, they had no records of me even existing. - The person at the counter did not seem at all invested in helping me get my prescription filled. I waited 20 minutes for her to figure it out. Then I called the other pharmacy myself to work it out. Then she said it would take another 30 minutes, so I said I'd come back. When I came back 2 hours later she said they still hadn't gotten the info they needed. She never provided solutions, only reasons it wasn't available. Even when I made it clear she was putting me in the position of potentially having withdrawal symptoms without my prescription. - When I was seated in the waiting area and there were other people waiting in line, she called out to confirm the name of the medication I wanted filled. Out loud. In front of strangers. I'd find a different pharmacy if I were you.
