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January 2023 by Jenna M.
A nicer Safeway in the Hawthorne district. I see the employees working had to make sure it's fully stocked (depends on vendors) along with making sure it's clean. A bigger Safeway. Associates are nice and helpful. There is a (free) parking garage, and a bottle drop, along with a Starbucks.
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March 2022 by Sarah M.
Parked in the parking garage below and had to run up for a few things. Was gone for maybe 15 minutes and our car window was smashed. I don't know how these businesses in this city can't hire a security guard to walk the premises to assure the safety of their customers and their vehicles. Mind blowing.
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March 2022 by Tawnie W.
This review is specifically about my local Safeway's delivery service which they call dot.com. The dot com dept. been around for more than 5 years now. Enough time has gone by they should be well seasoned at it (pun intended). So could anyone on this planet within Safeway/Albertsons system explain how they charge your groceries (plus all the fees), and lose the order, yet the order is in the refrigerator, but they can't deliver it because they are either short on trucks, or the 3rd party door dashers aren't competent. Nice excuse. I expect more from you Safeway. You were brutal to me as an employee...well I want better. Taking both grocery money and groceries is defined as theft I believe.
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March 2022 by KJ A.
The cashier working the self checkout was so rude to me when I visited today. I had clearly just made a purchase right in front of him. I asked if the store had a bathroom I could use. He sighEd as if really annoyed and said yes, then showed me a code written on paper. I said I had a hard time remembering codes and went to take a photo and he stopped me saying "we don't like people doing that, and the code changes tomorrow". I told him to forget it if it was such a problem. I hate to think how this affects elderly customers or people with medical issues who need immediate access to restrooms. He was such a jerk.
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January 2022 by Gabrielle B.
This is my neighborhood Safeway and I come here all the time! I've always had a great experience here and found everything I need. The staff is always helpful! One time I accidentally dropped a shake here and I was so embarrassed but the staff immediately came over and cleaned everything up and was very kind. Recently they've been having a great sale on kombucha- 4/$10, can't beat that deal! It's not a huge location but they have everything you need an always a great clearance section.
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December 2021 by Kerrie S.
I've had a couple of mixed experiences here, although the good definitely outweigh the bad with respect to cashiers and the pharmacy. Erika is the nicest cashier I've ever interacted with. One complaint - why are there LITERALLY never any shopping carts available though? I asked an employee up front the first time this happened and she just shrugged and said "they all get stolen". Okay .... do I .... bring my own? I know it's not Safeways fault they get stolen, but shouldn't they buy more? It's just weird to not have carts for customers. I'm sure they are just as frustrated by it to. Anyways, overall, really good experiences here.
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November 2021 by Jean M.
My 13 1/2 month old daughter has been fighting a fever and I needed to get Pedialyte in a pinch. When I arrived just a couple minutes past closing which I thought was 10:30pm I was turned away and told to check Walgreens which was closed too. Thanks for nothing, Fred Meyer! Lost a customer even if you're closer than Safeway where I went next. There were still customers checking out. It was an emergency and I needed just one thing right next to the registers. Your staff should have more heart but instead lack even a pulse!!!
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October 2021 by Matt J.
This is a pretty good Safeway for the most part. My only problem is with the deli. Quite often I stand there for minutes without anyone helping me, and leave empty handed. Around 1-out-of-four or five times. It's gotten to the point where I no longer say, "I'm gonna grab something at the deli" but rather "I'm gonna see if I'm able to get anything at the deli today." I'll stand there, and they'll be one or two people busy on the sandwich side, and maybe one or two people prepping in the back. They'll look over and see me, but there doesn't seem to be a whole lot of communication or cooperation in this department. They'll just go back to what they're doing and leave me to wait for the designated deli person who might be off chasing down cheese or something. Also they stopped making spicy chicken tenders, which upsets me to no end.
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September 2021 by Gabriel A. W.
This has been by neighborhood Safeway for about 10-years, and for the 8-years before COVID and the two years since, there has been a dedicated core of staff at this Safeway who make it feel more like a neighborhood market than one of many in a chain. In fact, the staff are so friendly, patient, helpful, and great that every holiday I make point of getting the three our four "All Stars" and saying thank you. To give you an idea of how gracious one of the folks I adore is, Erica was so shocked at the simple thanks that she wanted to use the card to buy me coffee. These folks have worked long and committed hours at an incredibly tough time--and while I certainly sympathize with the very difficult social situation that many of the 'tougher' customers that frequent this location face...I also recognize how hard it must be on the staff to keep constant vigilance against shoplifters, known shoplifters, and blatant shoplifters...on more than one occasion I've witnessed the respectful way they approach certain challenging guests, explaining: I'm sorry, you're going to need to pay for that..." while always allowing the person being confronted to reconsider what they're trying to do with dignity. To do this day in and day out without losing it...is special. Remember, this is a big supermarket, a part of an enormous chain, and I can only imagine the ever changing corporate mandate these folks ALSO have to adhere to...if it is a nightmare...you'd never know it from the people who work here. The staff don't pick what the shelves are going to be stocked with--but they make sure the shelves are stocked, faced, and always looking sharp. Even the employees who get randomly thrust into the role of Barista at the in-store Starbucks have adopted a certain esprit de corps at this Safeway that I've experienced at none other. Go in and even if you're just buying a pack of gum, ask the checker how she or he is doing...or ask them to help you find the gum...or just smile and tell them thank you. First because they deserve it...second, because the smile they'll give you back...is alone worth the drive.
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September 2020 by Lena I.
Don't order delivery unless you like waiting all day and then not receiving your order. You can call Texas and spend your time trying to find out what is happening, but they won't know. The store itself acts as if they have nothing to do with the delivery end. When I called at 10 pm trying to trace the order, they had NO WAY of contacting the order. Is this a national store chain that took my money and wasted my time, or some 2 person operation working out of a closet in someone's house? So, next day, no food, I have to work online so I can't go out, and I'm sick from smoke fumes. No food. Thanks, Safeway--that's the last you'll ever see of me. DON'T get fooled by the website--you won't get what you need from this place.
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July 2020 by J Z.
I just got done being rung out by Bailey. Our interaction was short but they were so friendly and personable that I left the store in a better mood than when I entered, which is rare after grocery shopping! I really just want to emphasis how important small connections with people are at a time like this and Bailey really nailed it!
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June 2020 by Susan Schuster
Ordered online today. Told groceries would be ready for pick up at 5PM, then ready between 5-8, now told not until tomorrow. Today is my birthday. Rather than what was ordered today - we are having chips and refried beans. This isn't the first time we have been 're-scheduled'. Stopped getting produce at Safeway because it was often old and/or not what we ordered. Never again. We will find a different way to get thru this time.
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June 2020 by Gustavo S.
Mermalyn & Mick were extremely helpful and friendly. They took great strides in accommodating my purchase and I appreciate that. The store is neat, clean and well stocked.
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May 2020 by Olivia L.
This Safeway on Hawthorne Boulevard is Swanky, and we Prefer to get Our Cold Beverages here. It was remodeled a while back... so now, there is more Parking outside. I've been Shopping here ever Since I moved to Portland, Oregon in the Early 2000s. Did you know... that the Quality of Produce at Safeway is on Par with some of your more Upscale Stores from a different Parent Company. Also,... like All the Other Safeway locations there is a Summer Beer Sale. You could check the Safeway and Albertson's Weekly Advertisement for WHEN it begins. There is a TriMet Bus that Stops very Close to the Front Door of this Safeway as well. Remember to have Exact Fare ready when you are Boarding the Bus, as the Driver does NOT carry Change. It is a Short Walk to Southeast 39th and Powell Boulevard in case you prefer to Walk. And, if you are Considering Visiting Portland, Oregon and the Hawthorne District or Neighborhood... there is a Youth Hostel on this Street... I heard that it is usually Booked Solid in the Summer Months. Consider yourself Lucky... if you Actually get a Room here during the Summer. It is just a Hop, Skip, and a Jump to the Bagdad Theater as well. Do NOT open any Carton or Boxes while you are Shopping inside Safeway. They DO Prosecute Shoplifters. My Darling Husband, of Over 12 + Years, and myself PREFER this Safeway Location. And, yes... they usually have Cabbage on the Shelf.
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April 2020 by Kim G.
This is the best Safeway in Portland. Maybe I'm biased because I've had so many bad experiences at other Safeway. I lived in NE and shopped at the NE Broadway location for 18 years. Stepping over street people to get in, being followed and accosted. When I moved across the River to SW, I tried going to the "UnSafeway on SW Jefferson" because it's close, but every experience was so bad and scary that I just can't go there. So the bar for me & Safeway is pretty low. A friend recommended the SE Hawthorne location since it's a quick drive over the Hawthorne Bridged and it was recently renovated. Wow, I am thrilled to have found this place. There are times when you need the large chain grocery stores, especially during the current Pandemic when I shop in bulk every 10-14 days. I'm always going to go to Trader Joes, Sheridan's and some specialty shops, but sometimes you need to do a bulk shopping that goes beyond food items. At this Safeway, there is a huge underground parking with escalators, which i prefer because I feel safer than in an elevators. The store is clean, spacious, well organized and well stocked. Except for the "usual suspects" like toilet paper, hand sanitizer and Clorox wipes, they had everything. As I entered, a gentleman was wiping down the carts and baskets. There was a station with extra wipes so I did a double clean before venturing around the store, quickly. They have a Starbucks in the corner but no time to stop! At the deli I picked up some nice medium rare roast beef for sandwiches, sliced provolone and some great rustic sourdough bread. For more protein, I selected chicken breasts which were already thinly sliced, perfect for the chicken piccata and chicken parm I plan on making. At $2.49 a pound, it was a bargain. Stocked up on fresh fruit and veggies; all looked in good condition. Grabbed some pasta, the Signature brand at 4 for $5, and some condiments. Quick run down baking aisle for brown sugar and dark chocolate chips for the mandatory quarantine baking we all seem to be doing! When I went to pick up eggs, I noticed the Lucerne shredded cheese was on sale for just $1.50 for an 8oz bag so I picked up several, Italian blend and cheddar. Grabbed two bottles of laundry detergent, half price, and was good to go. The young lady that checked my groceries was super friendly, let me bag my own items and made sure all of the sale prices and coupons rang up. I was in and out in 15 minutes and the ride from my house is about 7 minutes. Definitely happy to find another store close by where I can get the bulk of my shopping done. I understand this location recently went through a remodel and it shows. I felt safe in my surroundings, the store was clean, food was fresh, and the staff is friendly and helpful. All good.