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February 2024 by Tracy Herman
The one guy at the counter acted like he didn't know what was going on and told me Western Union is to my left but nobody was standing there he just stared that way and I asked the man do I talk to you or what I've never done this before a young lady came out and asked if I needed help she helped me for just a bit and then she had to take care of customers and then I got stuck at the end and too many customers for her to come help me so I left and didn't get my money and dude was still standing there while the lady was taking care of customers. Just a bad experience just to get some money
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April 2023 by Charolette S.
Awful pharmacy staff, been hung up on before, raised their voices, it's terrible customer service. When it comes to handling medications have a little compassion if you work in the health care field.
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April 2023 by Phil D.
This Walgreens has to be the worst pharmacy I've even been to. They are rude and extremely unhelpful. When I dropped of rx was told it needed to be ordered. They checked computer and said warehouse had "plenty" and would be ready in a few days. I called the day after they said it would be ready and they said they only got a little. Not nearly what the rx callled for. This has happened many times even when I bring it in early. It would not be so bad but the way they don't care is the worst. They don't care if you run out of medication that your providers want you on to stay healthy. They used to be better butt in the last few years have been horrible. I'll try somewhere else from now on. The pharmacist should be fired and they should hire so real techs who can do the job.
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March 2023 by Renee A.
Walgreens provides great convenience in fulfilling prescriptions, but this is the only reason I have used this store. Rx services are available both via walk-in and drive through. However, walking in usually is faster. The store is never "clean." It always feels dirty and disorganized. The front window has now been broken for months and covered in wood. Also, just be careful as there is homeless activity in the area as well.
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February 2023 by Jorge M.
This pharmacy is extremely slow and unreliable. I am supposed to get a notifications when Rx is ready and never received notifications. They have my number and information. Rx isn't ready when promised and usually understaffed.
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December 2022 by Martha H.
Horrible experience with the Walgreens on Capital highway in Portland, Oregon! Never stepping foot in this place again. I unfortunately had my doctor send the prescriptions for bronchitis to them, as my regular pharmacy was closed on Saturday.I dropped by on the way home from the doctor and after waiting a half hour in line was told the prescriptions would be ready in three hours. I came back three hours later hoping to pick up the three prescriptions and was told they were out of two of the three medications and didn't know when they would get them. They had the least important of the medications, a nasal spray, but I would have to wait another 20 minutes because it wasn't processed yet. Sick and out of patience, I left. This pharmacy is clearly understaffed and under stocked. If you have choices, don't waste your time there.
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December 2022 by Diane B.
I have used this pharmacy since they opened and have always been satisfied with their service. I have had some issues with the filling of prescriptions but after looking into the reason it's been the doctors office who didn't send in the prescription even though they said they had. I understand how busy they are and short staffed and doing their best. So easy for people to judge
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December 2022 by David B.
Won't answer phones and can't fill prescriptions in a timely manner. I really regret that I had my prescriptions transferred to this Walgreens. I thought they'd be better than Fred Meyers Pharmacy...but they are worse! Large pharmacy chains have cut there staffs to the point if ineptness...
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November 2022 by Nick C.
This pharmacy is horrible. We had vaccine appointments. They made us wait on a long line that was the same for any business you're conducting. Only one line for everything , and slow. But the people who work here are nice. I guess it's not their fault they are understaffed.
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October 2022 by M L.
Rx called in by my doc Wednesday night . I was on hold half an hour in the morning to just to be told that the rx had not been filled and that I should call back after 2:30. I went in at 4:15 to pick up rx and was advised to sit and wait. While I was waiting, a pharmacy tech came out and dragged the gate across the pharmacy and closed it. It was 5:15. Someone came out to tell me that my rx wasn't filled and even if I waited, it wouldn't be filled. Even if I waited. Now it is 5:45 and my doctors office is closed. No meds. No more Walgreens for me.
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July 2021 by Anthony A.
"Thank you for your interest in the Satisfaction Survey. We value all of our customers' opinions. Unfortunately, your survey invitation has expired. The survey must be taken within 3 days of purchase. Thank you for your business and we hope to see you again very soon. Goodbye."I take it Walgreens really doesn't care about what their customers want to say. You have a 72 hour window to fill out a survey on service...I think giving your customers a week to respond would be more favorable. So, now let's talk about the store. The drive through pharmacy is a joke. They actually complete full transactional activity there in the drive through. Yes, you will wait while the pharmacist accepts prescriptions and fills them. The stores needs to take the three spaces next to the drive through and make them wait areas for those needing multiple or longer wait times. The drive through should be pick up or drop off only. Waiting 20 minutes while one car sits there is the norm at this store. The shelves are usually stocked with bare minimum. Maybe it's a COVID thing but when the ad states buy one and get a second half off and only one item is on the shelf makes it kind of hard to use the coupon. In summary, clean store, nice people however need LEAN processed.
