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June 2023 by Stephanie D.
Rude customer service, and I mean RUDE. I have never met more unhappy employees in my life. I understand working at a grocery store isn't the dream job, but being terrible to the customer isn't helping you land that next gig either.
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March 2023 by Reba T.
This Safeway does have long lines but the staff is nice and helpful. I see other customers complaining and not appreciating the employees that did show up for work and with positive attitudes. Also I'm not sure if other customers know this but your cashier did not make up the prices and it's not the staffs fault you can't use your own phone.
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January 2023 by Carol G.
I am totally done with the Safeway Pharmacy at 42nd & King Rd!They sent me a final reminder for a prescription for my husband, I called them up at 3:15 pm today to let them know I'll pick it up on Tuesday, this crazy, angry woman working in the Pharmacy told me I had thirteen days, and why am I calling her, I don't need to call all I need to do is be able to count!My put-of-pocket for Rx monthly is $580, I am now transferring all my prescriptions to Fred Meyer's!If you want to be treated like dirt, then the King Rd SAFEWAY is the place to go!Oh and I'm saving $201.20 at Freddy's!!
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October 2022 by Jay D.
Rude, overworked, underpaid, and under trained employees at these prices? This location can go to hell in a shopping cart.I came in for two things. Deli meat and deli cheese.The meat is the worst cut I have ever seen. Last time I got soft cheese the pieces all stuck together and it was very difficult to use. I asked the red haired lady at the deli counter(no one wears name tags at this store) if she could put paper between the slices(you know like they used to when cheese was 30% of the price it is now), and she just about blew a head gasket. She said something about "that's not how corporate tells us to do it", made a huge stink but did it anyway. I pointed out to the cashier how crappily the meat was cut and he just shrugged his shoulders. I pointed out that this location has 2 stars and he said "the reviewers are just a bunch of complainers, nobody likes grocery stores". It's a bad situation. Custers are paying the most money they have ever paid for the worst quality they have ever received. The employees are working harder than they have ever worked for the lowest wages(relative to the cost of living) they have ever received. This broken business model just needs to hurry up and finish caving in on its self. Customer service is dead at this location. The only type of business that used to have this many unsatisfied customers was a collection agency.
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September 2022 by Nicole W.
Last week was probably the last straw for me with this store.I needed to get four items in the ten minutes before my hair appointment in the same shopping center. Forgetting this is not a good store for that, I find my items and take them to the check out. There isn't clear signage so I am promptly told by an (understandably) annoyed customer that I'm standing in the wrong place. I finally get to the self checkout. I left my basket (they have them now) on the shelf there. I'm almost done checking out and an employee wedges his way in between me and the basket without saying excuse me. I have a processing/movement coordination disorder and this is really jarring for me (even if I didn't it's rude to squeeze in there like that). I told the employee about my movement coordination disorder and he looked at me before walking away and saying nothing. It's not easy for me to talk about this and I got stares but I was really hoping the employee would acknowledge it and apologize instead of being dismissive. I called Safeway corporate. They said someone from the store would contact me and that hasn't happened. While the store is convenient, I refuse to shop somewhere that's dismissive of my needs.
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July 2022 by Anita B.
What happened? (Read the next paragraph. I found out what happened.) There used to be really nice people who worked at this store. The people were the reason I didn't mind paying more for groceries than other places. But on 7/1/22 I went to the checkout line. I showed the cashier the $10 coupon and put it on the little counter. I put my debit card in before everything was rung up like I always do. He finalized the sale but forgot the $10 coupon - that I got from the coupon flyer at the store entrance. I asked him about it and he shrugged and said I was supposed to add the coupon on the app not use the paper coupon. He said I have until the fifth to use it again. I buy groceries for a week or two at a time. He said something dismissive and I left. But it still really bothers me. Oh no. I apologize to the cashier. I just talked to my neighbor who works at a Vancouver Safeway. It's Safeway. She said it breaks her heart to have to tell especially elderly people that they have to use their phone to get the coupon. That the one they publish and mail out is not good. She said she has seen elderly people have to put back half of their food because of it. So no more any Safeway/Albertsons for me. Ever again. I wish I were rich. I'd spend all my time and money shuttling the elderly to get the cheapest groceries and necessities for no cost to them.
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June 2022 by Azi N.
The floral selection at this location is impressive. I received a beautiful bouquet of colorful flowers. I was surprised to find out this stunning arrangement came from Safeway. The bouquet was among their pre-made selections.
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May 2022 by Matt B.
My wife and I have been coming to this Safeway for years. We really think that their produce department is as good if not better than any of the competitors. The meat department is hit and miss. We've had wonderful steaks and seafood and other times we've had spoiled steaks and rotten fish. I once bought a pack of smoked pork chops that were 2 months expired. We returned it for a refund which was no problem. The trouble was that a few days later I went back and checked the chops again out of curiosity, and saw that they didn't replace any of the remaining packages. They were all out dated by a long shot. I mentioned this to an employee that was stocking the cooler. We have no complaints about the deli. Everything seems fresh and clean. Same as the bakery. Their fresh baked French bread and jalapeño cheese bread is to die for. The only major complaint we have is the lines. We're tired of hearing the Covid excuse for not having enough manpower. The Safeway on Webster Rd. Doesn't have this problem with their lines. We like coming to the King Rd. Safeway because it's close to home but sometimes we do go out of our way to the other Safeway because of the lines.
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January 2022 by Unicorn B.
Oh dear. This store has always had its ups and downs, but they're just really struggling right now. Workers standing around talking while long lines pile up that block the walkways. One worker hung out chatting with a guy for a solid 10 minutes blocking the middle of an aisle. He was enjoying wearing his mask as a chin strap and she had hers down to basically her mouth. Close to a dozen other unmasked customers strolling around and 4 other workers with masks below noses. Nope. Going to go elsewhere, at least til omicron calms down. Looking forward to the rumored incoming grocery store a half mile away at Milwaukie Marketplace.
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September 2021 by Ambi Dextress
friendly employees and good location
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July 2021 by Gary M.
Bakery custom cake fail!!! So disappointed. The person who decorated had better not have a title of "artist", because I could not believe what I saw when they opened the box to show me. I was shocked! I couldn't help but say, "Are you serious? This looks horrible!" The text was thin, air bubble spaces in the lines, wonky, not lined up. The text went downhill. It was not laid out how I'd asked for. I printed a copy of how I wanted it the top to look and it was nothing like it! The "artist" didn't apologize and in fact was surprised that I was annoyed. She wanted to add roses to it. But not only did I trust she'd do a decent job, I didn't have time to wait. I will NEVER ask Safeway to do a custom order EVER again!!! I was so excited for this to be the center of my nephew's celebration of graduating from college, with honors. Well, that's not gonna happen.
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June 2021 by Beth C.
Store severely understaffed. One cashier with eight people in line. When customer service notified, they were completely unaware. So wish we had an alternative to Safeway in our neighborhood.
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May 2021 by Stormie K.
I don't understand what is going on here. We have been here 3 times since moving closer to this area and will likely never come back. Every time we have been astonished by the long lines and rude customer service. I think this store may think no competitor is near so we don't need to worry about our customer service?... I recommend driving a little further as it will likely save yourself time and frustration anyway. Maybe we will try again in 6 months and hope for new management or better training for customer service. I'll update if this happens and we have a good experience.
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February 2021 by Ali T.
Have seen mold on the racks from rotting veggies. All racks need a good scrub Store location is good and busy but the prices seem to flex higher week to week. People are allowed to enter without masks throughout the day and the one way aisles are not enforced. A couple very nice checkers but the overall the energy here is just meh.
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February 2021 by Paul Bigornia
seems like I don't always get a discount on advertised, discounted items. 3lbs of bacon advertised @ $8.91. I was charged $11.97. Not worth going back. Not the first time this happened. Everything else was correct.
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