H&R Block has very professional and caring staff. The process is straightforward and user friendly, allowing taxes to be done online at one's convenience. Staff are fantastic and make a stressful situation easier, providing helpful suggestions and patient support. They help sort through the process and ensure everything is needed. However, the cost can be high for a simple return, and informing ahead of time is valuable. Overall, the service is great and many plan to return.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee