NAPA Auto Parts - Prineville NAPA LLC is noted for its super helpful and knowledgeable staff who are always willing to go the extra step. Customers report the team is friendly, polite, prompt, and dedicated to finding the right part the first time, even using old books for cross-reference. The store is big truck friendly and has undergone positive changes with new owners, improving its curb appeal and interior. It provides great service and significant savings compared to dealerships, making customers very happy.
If you need quality parts and staff who actually know WTH they're talking about, this is the place. But if you'd rather buy low-quality parts from a teenager who drives a back-firing Subaru, there's one of those places just down the street đŸ˜†
June 2025
These guys are super helpful and knowledgeable, I really appreciate being able to stop into a Napa when I am working on the road, and knowing there will be someone who knows what I need… big truck friendly, I was able to park in turn lane out front…
April 2023
Had to pick up an oil filter for my car today and the staff at this location were very polite, prompt, and helpful.Five out of five stars.
