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November 2023 by James Jeffers
Always helpful for this old man that doesn't know much about the technology stuff.
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September 2023 by Kassie Hogeland
Super friendly and helpful, I definitely recommend this store
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September 2023 by monte jones
Long time T-Mobile user have been quite pleased and they always seem very helpful
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September 2023 by Ashley LaBauve
They only have the most expensive phones in stock. Everything else on display you have to order. They will send you to closed stores that they say have stock
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June 2023 by William Schwarz
Awesome products and staff.
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May 2022 by Seth Johnson
Simply a terrible experience. At least at Verizon they fully explained everything in detail instead of leaving information out.
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April 2022 by Renee Pond
DO NOT BUY the Insigo Mifi with the 100gb offer. The unit has a problem and I have had 5 instore visits, only to replace it... and now this gives even less use for me. Supposedly it needs an update for the issue?? "Invalid sim"message to " No Service" issue. It's a lemon, and better used as a paperweight.
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February 2022 by Bruce Dorn
Terrible service! Only concern was who to blame (not us). Utterly useless. I’ll go to Redmond or Bend before Prineville.
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December 2021 by Dan Mattioda
Transferred my business from Verizon to T-Mobile. Best decision I’ve done. Thank you to les and Maury for helping me with my transition, everything came over seamless! I love this new store. I’m happy I made the switch and that they’re in my town.
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December 2021 by Karee Miller
I had a lot of apprehension about switching after being with Verizon for so many years but Wendy and the rest of the team made it a fantastic experience. My only regret is not doing it sooner. Coverage and price are much better for us! Very happy and grateful!
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September 2021 by Stacey Baker
Super friendly atmosphere! Anthony, helped us out Answered all our questions and helped figure out how to get my husband and I a new phone. So nice to have a DIFFERENT phone carrier in town.
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September 2021 by TXMXTYTTYM Thaguy
The T-Mobile here in Prineville Oregon has helped me tremendously!! They walked me through each detail so I understood their process and all! So T-Mobile please recognize these two gentlemen as extraordinary employee’s!!!!
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September 2021 by Sharon Goemaere
Friendly , knowledgeable staff . Jose Alocer was an excellent employee and helped us get new phones when we needed them . Great experience here .
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September 2021 by Captain Gray Graham
Ordered 2 new Samsung phones from Jose. Great People There.
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August 2021 by Celena Pentrack
The manager Anthony is incredible- he’s patient, helpful and goes above and beyond! My phone was having issues transferring, I had lost my Apple ID passcode, he stayed late and then personally delivered my new phone to my work . Best experience I have ever had in 15 years dealing with my phone. All of the employees in this store have exceptional customer service skills with the knowledge to back it up ! Well done team- I’m thrilled you are in Prineville!