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March 2024 by Don Lang
Great team of people great support and service and really happy with my purchase would definitely recommend les schwab of Redmond
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March 2024 by Scott Miller
Terrible management. The manager literally told me he was going to charge me triple to mount my tires because I paid less for them somewhere else. Les Schwab is not what it used to be. Quite honestly spend your money somewhere else.
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March 2024 by Rachel
Worst customer service I’ve ever experienced in my life! Their store manager Ed is rude, condescending, and unprofessional.
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March 2024 by Lauren Miller
Horrible customer service. We've used Schwabs for years, for both personal and business. That changed today at the Redmond store.
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March 2024 by Jody Miller
The truck tire manager is incompetent jerk.
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March 2024 by C B
Busy as usual, but when they say it's gonna be a two hour wait, which is fine told me that from the start, but then another 55 mins later and it came out, just to get a screw out of the tire.. idk.. shouldn't of been that long.
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March 2024 by Jessica Shields
They are inexperienced here. I would never recommend this Les Schwab to anyone. I have had issue after issue with these people. I had a tire censor that needed to be replaced. They lied and told me they had a censor in stock when in reality they didn’t. I then had to wait two more weeks just for them to tell me that I apparently have two censors out, so only one will be replaced today. I pay and leave. Next morning I have a flat tire! I call Les Schwab again, they tell me that a tow truck will be out soon. After two hours they say they’ve arrived. I don’t have 2 hours to wait for a flat tire. These workers are lazy, inexperienced, and rude. DO NOT come here. They scam your money out of you and cause extra problems than your car already has. I will not be returning to the Redmond Les Schwab. Waste of my money and time.
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March 2024 by Robert Loftin
Staff very helpful and knowledgable.
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March 2024 by T S
Expensive! They have good warranty though, is the only reason I go back.
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March 2024 by Darren Tarabochia
Horrible service for only double the price of elsewhere . Waited 50 minutes today to get air put in my tires, finally asked for my keys back and left. Les Schwab used to be good, overpriced but great customer service, that's why people paid the higher prices for the tires ect. Batteries for 225 to 300? Go to Bi-Mart for 89 bucks and get a battery with a better warranty and easy return policy. Tires almost double what other retailers sell them for? Hours a d days to get a tire looked at or fixed? Not worth it. Les Schwab in Redmond has turned into another typical overpriced, no service type of shop. After waiting 50 minutes another customer came in and said the exact same thing as me, air low senor on car said. She was told "pull it over to the side and we'll look at it right now"...sorry other customer who has been waiting for almost an hour. Last set of tires I'll be buying at Les Schwab, they can't provide the services they claim they provide. Bought tires for my SUV and an RV in the last 5 years, and can't get them to put even air in them unless I leave the car there for a week.
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March 2024 by Gail Bryan
I have been a loyal customer of Les Schwab since moving to the Pacific NW 20 years ago. With our recent snow, I'm reminded of how thankful I am to Les Schwab for staying late last October to put snow tires on my car. I work nearby and was able to check my car in before work and leave it for the day. After work, I still needed to wait, but I understood that it was a busy time for them, with everyone wanting to get their tires changed out to their winter set. I think they do a good job at keeping slots open for emergencies as well as taking appointments in advance. I didn't have an appointment but was able to drop off early and they assured me they would get to it by the end of the day. I know they had to stop taking drop-off before 11 am that day. I respect that. They can only do so much. It will be great when the new Redmond location opens.
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March 2024 by Mayruth Rogers
Always friendly and service is Amazing.Thank you !
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February 2024 by Jeffery McLean
Worst store in the entire company they back into your trailer then damage a wheel because it fell off a balancer and then lie straight to your face about it now I’m out a $600 wheel because the manager is a liar and has no accountability for his employees or the store the Redmond Oregon store still holds it’s title as the worst tire store in the country save yourself the hassle of being accused of being a liar and your property being destroyed and drive to bend. Btw this was all done by the manager Ed at my local Redmond location
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February 2024 by Damon Sours
Store was slow, made getting in and set up nice and quick.
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February 2024 by Amanda Polk
I always leave satisfied excellent service
