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February 2025 by Brinx
U will be hearing from a lawer in less that 5 business days i have grounds of over payment I paid i was charged for 3 units the money should have been counted with my 10×15 unit that I also paid to months in advance i should have been covered my unreplaceble items and someone's ashes cause your manager fail to due billing correctly he had to contact the main office to see what could happen i paid to get the 10×15 and the 2 other units in had then paid 2 months in advance for the unit that was sold .... I want answers now or pay .... I should have been good tell this month I want answers or let me come get my belongs before someone else does i was out of both units at the time I was given before moving into my unit currently I will be seeking what's owed and all my attorney fees and all filling fees if not answered
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February 2025 by Jenny Boeselager
Worked with us to get a cheaper unit.
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January 2025 by David Landforce
Destiny was very helpful and answered all my questions and would strongly recommend her to a realtor friend of mine to start working this week!! Amazing service , Thank you.
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November 2024 by jay77productions “jay”
Very friendly, quick, and dependable service
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November 2024 by Dawna McLain
Easy to get all set up online and Marc was very easy to work with as well and accommodating!
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November 2024 by Callie Chenoweth
I rented a unit here for the past year. Move in was easy and move out was as well. Marc is amazing and so helpful. Great communication! I would recommend this location if you need a storage unit.
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November 2024 by Robert Jardine
Great place for storage clean professionally ran
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November 2024 by Robert Sharpe (Adana)
Prompt, friendly and professional service and great choice of units. I was definitely very happy.
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November 2024 by Maritza Nonato
Great Customer service!! The process was fast and smooth. Got our storage unit the same day.
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November 2024 by Jonathan H Thomas
Very friendly gentleman, I had started the process for renting a unit, put in the message box my situation and he reached out to me letting me know he has answers to my questions. I did everything online and in the 5 minutes it took to drive there everything was set up and ready to go.
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October 2024 by Verle Yates
It was an easy discussion with the help of the office mgr. He showed us the unit and its pointy of room for our usage. Thx
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October 2024 by Shaggy Slenning
Mark, the onsite manager was very knowledgeable of his facility, upfront about their payments and policies, proffesional and friendly. I appreciated his service, and in my opinion the facility is reasonable priced and very well kept in comparison to what I've experienced with storage. Thank you for your help Mark, and NW self storage. Shaggy
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October 2024 by Nick Mancuso
Marc at Northwest Self Storage was amazing. Always helpful and flexible whenever anything came up. I rented multiple units over 2 years and was always met with great customer service!
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September 2024 by Michael Abarca
Amazing customer service! Your staff ROCKS!
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September 2024 by Sierra Koepf
Marc was very helpful when I called in to get some info on different sizes of storage units. Also he was very friendly and nice in the phone.
