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November 2023 by Lance Weiler
Great store! Manager, Mitch went out of his way to fix problem! 7 stars for him and his store!
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September 2023 by Penney Key
I had a wonderful positive experience at the T Mobile store in Redmond next to Wal-Mart. They were extremely knowledgeable and helpful!
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September 2023 by Thomas Markham (Tommy Tucker)
*My star rating is based on more than the most recent Store visit at the Oak Tree location, although very much relevant & connected.Due to my smartphone being too large with the Otter Box case to fit in my Drone R.C's, I constantly take the case off. Recently , the frame part of the three piece case broke, promting me to check in at the Tmobile store where I found to my amazement that Tmobile listed the Otterbox Defender Pro at $62, shocked I checked If Amazon carried it, expecting a similar price. What I found surprised me, & and it seemed to surprise the employee helping me. The Amazon price is $39.99, over $22 less. Clearly a no-brainer, so I immediately ordered it while in the store.I have also experienced what can only be described as over-charging customers in other Tmobile stores. I hope to address this subject with Tmobile, perhaps with no results, yet it seems that I must express my personal experiences with hopes of a change. *This review is not necessarily indicative of other customer experiences. In addition, I have a big problem with all major phone carriers, so my review must be put into that context.
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September 2023 by Lynn Cass
Elizabeth was outstanding. She helped me fix my phone and I’m old so she had to really dumb it down. Thank you for hiring her.
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September 2023 by Taylor Hordichok
Elizabeth was exceptional and got me in and out so quick! I would recommend her 100%
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August 2023 by Paul Ward
My phone broke and metro stores are closed so I switched to T-Mobile paid the money got the phone turned on and a day later my phone is not working T-Mobile says they cannot help me over the phone that I have to return to their store 150 Mi away from my town
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June 2023 by Herman Erickson
I think the staff are nice but, their internet and their phone service is lousy- 5G seems to be just a title and complete BS. Super slow- small service area.
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May 2023 by Jennifer Kimble
Extremely well run, and the employees go above and beyond to help the customers. I highly recommend this store.
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April 2023 by mya luna
Today into t-mobile and all the staff was very kind and helpful especially the retail store manger Deron he was very nice and funny and so very helpful best experience i’ve had there.
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April 2023 by Brett McCoy
The staff is very helpful. We got a good plan from T-Mobile and the service an coverage keep improving.
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April 2023 by MarkandLinda Griffith
5☆ phones & plans for half of what the other top tier places charge. And with better coverage.
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March 2023 by Terri Koomen
It was so friendly and very helpful staff they had everything done for us quickly and efficiently!!
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December 2022 by Verle Yates
Switched out the ol' G5 tower for the current updated newer G5 tower; great people (David & company) to deal with.....with 6 plus yrs with T-mobile/customer service, I'd never return to costly Verizon, for what little bit of loss of signal with TM. Interesting, when I left Verizon, the rep said I'd be back very soon....NOT happening!!!!
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December 2022 by Bargains 'N More
Great customer service.
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November 2022 by Ryann Manalo
To say that the service was excellent is an understatement. Everyone was super helpful and efficient when it came to helping me get/set up my new phone. I couldn’t recommend them more, especially Jake who personally helped me figure out what different deals I qualified for.
