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April 2024 by Distained and Downtrodden
Brittany was awesome! She was very knowledgeable about the devices and very professional. She went above and beyond letting me know there was a delay in shipping on a product I purchased and got ahold of me as soon as it came in and made sure everything was functioning correctly before it left the store. 10/10 service.
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March 2024 by Amanda Joe Luelling
Was in US Cellular for a Redmond Chamber event and enjoyed hearing about the offers they have that really cater to their customers. Very friendly staff and clean and easy to get in and out.
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December 2023 by sarah ehmer
I had an interview here last month.If offered, I'd be turning down the position. Firstly, manager Jessica didn't tell me her name until I asked upon leaving. On other notes, she said a previous worker "guy with glasses was definitely a crackhead" and bashed corporate and on her two female employees saying they aren't understanding anything and that they've been there long enough to start to "get it". I was really dissatisfied with what and how she talked to me during this interview considering I've been a retail store manager before... but regardless, the most unprofessional and red flag interview I've ever had.I decided to go forward when offered the position because I need to make income and the store seemed desperate for a worker. I had got sick and not finished signing my application and the manager, Jessica told me over the phone she’s “fed up” with waiting. So disrespectful.
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November 2023 by Jennifer McConnell
Recently I went into the Redmond store with my mother and we received great help from Skylar. He was able to help my mom change her phone service. Thank you again for your great service!
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June 2023 by Mrs Smith Smith Ida M
Friendly knowledgeable staff. Answered all my questions and showed me my options as a new customer.
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April 2023 by William Schwarz
The manager doesn't keep his word in the slightest. I don't know if it's a medical condition or what but the manager Eric smelled like a mix of sour krout and cat food that was thrown in a gym sock and left in the sauna to marinade.
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March 2023 by Buddy Blair
Got my grandson a new phone and turned on my old Samsung S20 for my 5 year old and my bill went down,and now I can have my phone back from my stepson.
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August 2022 by Will Decesare (HotRodWilly)
We have been with US CELLULAR for over ten years now. The service has diminished and we miss another of call for our business. Also if we go out of our area the phones have no service even in a big city. Recently I bought a new phone and paid cash and they locked the phone so porting to another cell company is difficult. We will not be back. If your looking for reliable service, you might want to look elsewhere.
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August 2022 by Andre Pinette
They fix stuff.
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July 2022 by Daniel Barrett
An incredibly sincere customer service experience with Manny who went above and beyond to assist us!!
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June 2022 by Chris M.
DO NOT bother with this location. I was having numerous problems with texts not going through; my spouse has the identical iPhone and had zero issues texting the same person. The guy never once looked at my phone. Stick to using chat where they at least spent time trying to troubleshoot the problem.
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July 2021 by August Angel
I know contact phone but you end up paying twice as much as you would for the real phone and your bill stays about $100 and it is what it is Lie
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July 2021 by Judith Sale
Great visit and great help!!
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April 2021 by Viki Cross
Excellent service.
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January 2021 by Tory Holcomb
Manny is the best!! He is very professional and personal!! He definitely knows what customer service is!! Top notch employee!
