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November 2023 by Logan Mills
Miranda made the move-in and key exchange process very easy. She was prompt, professional and helped everything go smoothly.
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November 2023 by heidi turner
Our property manager, elise was very compassionate. And Worked hard For us..
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November 2023 by Nancy Harrington
this is the worst property management I have ever experienced. I am almost 60 years old and have had my share of apartment rentals throughout my life. we rented for a year in between selling our home in Portland and buying a house here in Central Oregon. they slapped an evictions notice on our door about a week after we moved in, due to nonpayment without contacting us or even knocking on the door. they were changing websites and didn't log in our payments of over $4K (1st month rent and deposit). if you stop and think about it, why would they have even given us the keys if we didn't pay? then when our faucet was leaking they sent an incompetent plumber who didn't fix it, who had to come out again - inconvenient when you have a pet and have to either take time off work and/or board your dog. also lack of response and wrong information when they replaced the roof on the apartment. now that we have moved out, they are withholding our deposit based on some serious typos in their move out documents, which are barely readable due to inaccuracies. I would not recommend renting from these incompetents.
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November 2023 by Balei York
This was our first time renting from utopia property management or any property management company, but they have been awesome. Miranda was amazing with helping us with paperwork and a delight to work with.
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October 2023 by Erica Nelson
They have been super great at communicating with all situations. Repaired the sink within a week of us notifying them.Edit to Update: Elise has been amazing to work with through roomate changes and continued repairs. They have taken ownership of the repairs the last property management company was not keeping up on and have really done their best to keep the property in good condition. I have never been this needy of a tenant and they really stepped up to the plate.
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October 2023 by Allison Nelson
I would like to say a HUGE Thank you to Jessica Rey for ALWYAS being on top of my requests and inquiries when ever I call or send and email . Her positive and go getter attitude and quick responses ALWAYS makes our interactions a very pleasant one. Thank you Jessica for ALL you do!!
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October 2023 by Joey Kensey
Utopia has been a lot more responsive and easier to work with lately, Elise in particular. They do a great job keeping me in the loop of things and provide prompt responses.
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October 2023 by rhonda jordan
Since management has changed hands we are very pleased with utopia management. The owners are very kind. I had an emergency plumbing issue last friday around 3pm and in no time maintenance arrived and fixed the issues and we were pleased. We have been renters for 4 years and so far so good ?excellent communication with realtors and maintenance. I want to also include Jessica Ray for her outstanding communication skills work ethic and knowledge, she is absolutely ? magnificent! Thank you kindly for your hard work and dedication at utopia management redmond, oregon.
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October 2023 by Christy Cottrell
A young woman named Jessica worked with me . I had a super easy process with my maintenance issues .She was very helpful and informative. Very thankful.
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October 2023 by Chris Wilwant
I just want to say that I’m extremely pleased with the great customer service Jessica provides! She’s has been cheerful, polite, helpful, and knowledgeable about every question or problem I’ve had!!! I really appreciate the extra mile
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October 2023 by Sariah Sanchez
My fiancé and I have been renting from Utopia for over a year and they have been so amazing and easy to work with, especially Elise, she answers all my million questions and phone calls happily. Couldn’t ask for a better place to rent from, thank you guys!!!
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October 2023 by Kimber Wendel
Huge shout out to Miranda for showing me places. She was amazing. Polite and answered all my questions.
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October 2023 by Bend Carpet & Air Duct Cleaning
We work with Jessica from Utopia in redmond regularly and she is absolutely amazing to work with :)
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October 2023 by Lonnie Nofsinger
I've been working with UTOPIA for almost a year now... Currently Jessica Ray is and has been for some time in the maintenance coordinator position. She has been a breath of fresh air to say the least.. always patient, pleasant and professional and prompt in getting me the information I need to get things done. Can't give this lady enough praise.. Definitely an asset to this already top notch management team. . ! !
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October 2023 by hannah smith
I have been dealing primarily with Elise Gibbs and have been thoroughly impressed we have been with other property management companies who made us feel ignored and inconvenient. This is not the case with Utopia Property Management as Elise Gibbs has addressed each of our questions and maintenance issues with our home and has been a joy to communicate with! We look forward to renting through this company for at least a few years!
